Position Description: Purpose:

Oversee all front-of-house operations to ensure extraordinary hospitality, efficient service flow, and a positive, professional work environment. Lead and develop the Front of House team to ensure the consistent execution of Alexandria Restaurant Partners (ARP) quality standards, operating systems, procedures, principles, values, mission, core values, and culture.

Mia's Italian Kitchen is an exciting concept that offers rustic, ingredient-driven Italian food, specialty cocktails, craft beer, and an amazing wine list in a warm and contemporary setting!

Mia's Italian Kitchen in Alexandria is part of Alexandria Restaurant Partners. Our locations include Ada’s on the River, Barca Pier & Wine Bar, Café Tu Tu Tango, Mia’s Italian Kitchen, Palette 22, Joe Theismann’s Restaurant, Royal Restaurant, and Vola’s Dockside Grill & Hi-Tide Lounge.

Position Responsibilities: People & Leadership

With the GM, manage the hiring, supervision, and development of hourly staff. When necessary, assist with employee counseling and corrective action
Teach and coach hourly staff on maintaining ARP's service, food, and beverage standards.
Foster growth and internal mobility.
Foster a culture of celebration and appreciation.
Lead the focus on training at all levels to ensure we are achieving everyday high standards in the restaurants.

Operations

Execute ARP’s operations vision and core principles.
Set and enhance operational standards and processes.
Manage day-to-day fires related to the facility, people, and equipment.
Ensure elevated food and beverage quality and consistency.

Knowledge, Skills and Abilities: Qualifications -

Qualifications:

Minimum 3 to 5 years in full-service, high-volume restaurants or hospitality businesses.
Results and detail-oriented.
Expert-level follow-through skills.
Upholds a proactive approach that anticipates future needs.
Flexibility to assume the roles of individual contributor, team player, and leader simultaneously.
Adaptable, able to change priorities and manage workloads with minimal direction.
Ability to manage and resolve conflicts and difficult situations effectively.
Management style is approachable and developmental.
Clear and respectful communication style.

Key Attributes:

Energetic, polished, articulate, and professional demeanor.
Excellent written and verbal communication skills. Able to interact effectively with ownership, vendors, and staff.
Strong conflict-resolution and problem-solving abilities.
Dynamic, emotionally intelligent leader with a people-first mindset.
Leads with humility, confidence, and integrity.
Strong sense of urgency, attention to detail, and pride in execution.
Grace under pressure.

Physical Requirements:

Able to work 10-hour plus shifts.
Able to stand, sit, or walk for extended periods.
Must possess hearing, visual, and sensory abilities to observe and detect emergencies; and to distinguish product, taste, texture, temperature, presentation, and preparation.
Able to work in a confined area.
Finger/hand dexterity to operate kitchen machinery and knives.
Able to withstand changes in temperature, occasional smoke, steam, and heat.
Able to grasp, lift, and/or carry up to 50 lbs. as needed.

Additional Information: People are the core of our business. That’s why our benefits include:

Eligible for a monthly profit-sharing bonus.
401K (after a year of working at least 1000 hours).
Free Health Insurance (after 6 months, averaging 30+ hours/week)
Life Insurance
Vision & Dental Insurance
Complimentary dining privileges at any of our ARP locations.
Opportunity for personal and professional growth.
Flexible schedules.

Mias Italian Kitchen VA

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