Position Overview:

We are seeking a dependable and highly organized Medical Assistant / Front Desk Coordinator to join our clinical team. This is a full-time, dual-role position designed for a candidate who is committed to providing outstanding administrative and clinical support in a fast-paced medical practice. A minimum two-year commitment is required for consideration.

Hours:

Mondays, Wednesdays, and Thursdays: 10:00am - 6:00pm

Saturdays: 10:00am - 5:00pm

Training and Evaluation Period:

The first three months will serve as a structured training and evaluation period, during which the candidate will receive hands-on guidance and orientation to the clinic’s operations. Upon successful completion of this phase, the candidate will be placed on the payroll and eligible for a benefits discussion.

Key Responsibilities:

Administrative & Front Desk Duties:
Answer incoming phone calls and route messages appropriately
Respond to patient inquiries and concerns in a professional, timely manner
Schedule appointments, follow-ups, and provider lunches with pharmaceutical representatives
Manage incoming emails and electronic communications
Monitor and organize incoming faxes, including medical reports and refill requests
Check in and check out patients
Create and label charts for new patients
Coordinate with pharmacies to process medication refills
Submit and track prior authorization requests
Submit and follow up on referrals through the Tricare system
Access and review radiology reports as needed
Draft and issue medical reports or letters on behalf of the provider

Housekeeping & Recordkeeping Duties:

Monitor inventory and order medical and office supplies as needed
Periodically pull and archive patient charts older than three years in accordance with office policy (every January)

Job Types: Full-time, Part-time

Work Location: In person

Millennium Medical Center

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