Description:

Job Summary

The Regional Maintenance Supervisor is responsible for overseeing all maintenance activities within a portfolio of properties. This includes onboarding, training, mentoring and coaching Maintenance Supervisors, assisting maintenance team members in performing complex repairs, troubleshooting, carrying out preventative maintenance, maintaining and improving the condition of property grounds and buildings, and the timely completion of work orders.

This position will oversee/travel to the follow properties:

2 Properties in Gaithersburg, MD
1 Property in Riverdale, MD
1 Property in Falls Church, VA
1 Property in Bladensburg, MD

Essential Job Functions

Models company mission and values
Champions continuous improvement and regularly champion the execution of strategies to enhance resident satisfaction, work processes and property performance
Assists maintenance team members in performing complex repairs, troubleshooting mechanical systems, and completing preventative maintenance
Uses all resources available to meet deadlines
Oversees the restoration of vacated apartments to move-in condition for new residents
Conducts maintenance-related inspections, including building and alarm systems
Oversees contractors and inspects their work to ensure the highest quality outcomes
Ensures work orders are responded to in a timely manner and repairs are completed as required
Confirms the removal of snow, ice and leaves from sidewalks, walkways, steps and driveways/parking spaces
Verifies that maintenance team members are complying with all company and OSHA standards
Responds to on-call emergencies on weekends, evenings, and holidays—resolves as circumstances warrant
Patrols properties monthly to identify areas in need of cleaning and/or capital improvement, and follow-up on the completion of required work
Ensures maintenance team members performs and adheres to the preventative maintenance plan/program
Maintains a professional and courteous demeanor with all residents, prospects, staff and contractors
Secures MRK equipment to prevent/deter theft
Ensures company tools and equipment are in optimal condition
Verifies that team members are adhering to safety guidelines in the operation of all tools and machinery
Reports lease violations to Property Managers
Adheres to Fair Housing Laws in all resident and prospect interactions
Onboards, trains, mentors and coaches Maintenance Supervisors, Maintenance Technicians, and Porters.
Helps new maintenance employees to increase their job proficiency and personal productivity
Provides feedback and counsel to Regional Property Managers, Property Managers, Maintenance Supervisors, Maintenance Technicians and Porters, as necessary
Other duties as assigned

Requirements:

Knowledge, Skills, and Abilities

High school diploma (or equivalent combination of education and experience)
Minimum of seven years of maintenance or construction experience
Six years of experience as a full-charge residential maintenance technician is preferred
Minimum of five years supervising 3 – 4 staff members, including advanced leadership training
Uses available resources to meet deadlines
HVAC certification is required
EPA certification is required
Knowledge of OSHA rules and regulations
Must be able to work a flex schedule and be on-call for emergencies on weekends, evenings, and holidays
Requires the ability to read, speak and comprehend the English language
Proficiency in performing plumbing, electric and machinery repair
Ability to follow direction and work independently
Advanced troubleshooting and problem-solving skills
Ability to work in a fast-paced, action-oriented environment

Requirements

Must have hand tools
ANSI approved steel-toe shoes/composite
Must have a valid Driver’s License
Must have reliable transportation
Willing to assist with other properties within the portfolio and surrounding portfolios as needed

Our Values

Embrace New Ways: obstacles are opportunities, and challenges are catalysts for change
Serve the Community: give back and pay it forward
Drive to Achieve: ambition and determination – we can achieve anything we can imagine
Purpose Over Pride: Collaboration, thoughtful listening, and respect guide how we work with each other

WE’VE GOT YOU COVERED

We take pride in supporting the health and well-being of our teammates and their families:

Full medical, prescription, dental and vision benefits
Company-paid life and AD&D insurance
Company-paid short-term and long-term disability
A 401(k) retirement plan with company match
Paid time off, accrued based on years of service
Supplemental insurance for employees and families
Employee Assistance Program for confidential counseling
Additional paid day off to provide community or charitable services
Paid holidays; approximately fourteen (14) per year
Peace of mind and a great working environment

#HP

MRK provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, and gender identity.

MRK Property Management LLC

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Regional Maintenance Supervisor