N Street Village

Program Associate (Full‑Time, Day Shift)

Washington, DC (Onsite – Bethany Women Center Day Program, 1333 N St NW, Washington, DC 20005 – Flagship)
Schedule: Monday–Friday | 7:30 AM – 3:30 PM (8‑hour shifts)
Status: Full‑Time, Non‑Exempt
Reports To: Program Manager

About N Street Village

N Street Village supports women in Washington, DC experiencing homelessness by offering a broad spectrum of services, housing, and advocacy always grounded in dignity, respect, and compassion.

If you’re a mission‑driven professional seeking meaningful daytime work that directly supports women on their path to stability, we’d love to meet you.

✨ The Opportunity

The Program Associate is an essential member of an interdisciplinary team providing direct services to women participating in N Street Village programs, including day services, low‑barrier shelter, temporary shelter, and permanent supportive housing.

In this role, you’ll help create a welcoming, safe, and supportive environment while assisting with daily program operations at the Bethany Women Center Day Program.

️ What You’ll Do

Build positive rapport with clients through routine engagement and communication
Assist with daily program setup, including meals, toiletries, laundry and shower supplies, and activity materials
Support program close‑out activities, including cleaning and resetting day program spaces
Serve meals and assist with program intakes and initial health and wellness screenings
Respond to immediate client needs and help de‑escalate crisis situations
Complete program documentation, including daily activity logs, monthly reports, and incident reports
Support care coordination tasks such as referrals for services and residency forms
Immediately report serious incidents, allegations, or sensitive information to the Program Manager
Collaborate with volunteers and partner agencies providing services to clients
Participate in program team meetings, staff meetings, and supervision
Build and maintain strong working relationships with colleagues and stakeholders
Participate in program quality improvement efforts
Adhere to all agency policies and procedures
Perform other duties as assigned

✅ Required Qualifications

Bachelor’s degree and 1 year of direct social services experience, OR
High school diploma/equivalent and 2 years of direct social services experience,
Ability to pass a drug screening within 48 hours of offer and complete all required compliance documentation prior to start date

Preferred Qualifications

Experience working with vulnerable populations, including addiction and mental illness
Familiarity with DC’s Homeless Management Information System (HMIS)
Knowledge of trauma‑informed care and issues related to homelessness
Commitment to inclusive service regardless of race, religion, ability, sexual orientation, or gender identity
Experience with or interest in learning data visualization tools

Skills & Competencies

Strong cultural competence and interpersonal communication skills
Crisis management and conflict resolution abilities
Ability to work independently and collaboratively
Excellent written and verbal communication
Detail‑oriented and analytical
Strong alignment with N Street Village’s mission, values, and professional standards
Ability to lift up to 25 pounds

Equal Opportunity Employer

N Street Village is an equal opportunity employer. We welcome applicants of all backgrounds and identities and are committed to creating an inclusive workplace.

N STREET VILLAGE INC

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