**Preference will be given to those with experience in a healthcare setting.

Overview:

We are seeking a dedicated and customer-focused Front Desk Receptionist to join our healthcare team. The ideal candidate will provide exceptional patient service, manage medical collections, and maintain accurate medical records. This role is essential in ensuring a smooth and efficient patient experience.

Responsibilities:

- Greet patients and visitors, answer phones, and respond to inquiries in a professional and friendly manner.

- Manage medical collections, communicate with patients about outstanding balances, and update records accordingly.

- Utilize electronic health records systems, such as Athena, to document patient information and facilitate communication with healthcare providers.

- Perform administrative tasks, including scheduling appointments and handling correspondence.

- Demonstrate a commitment to patient service, ensuring that all interactions are respectful, empathetic, and patient-centered.

- Maintain a clean and organized front desk area, adhering to infection control guidelines.

- Collaborate with other members of the healthcare team to ensure seamless patient care.

Job Types: Full-time, Part-time

Pay: $19.00 - $22.00 per hour

Expected hours: 20 – 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Free parking
Health insurance
Paid sick time
Vision insurance

Medical Specialty:

Neurology

Schedule:

Monday to Friday
No weekends

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)

Language:

English (Required)
Spanish (Preferred)

Ability to Commute:

Rockville, MD 20852 (Required)

Ability to Relocate:

Rockville, MD 20852: Relocate before starting work (Preferred)

Work Location: In person

Neurology, Headache & Pain Institute

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