We are seeking a highly skilled professional Medical Assistant to work in our medical/esthetic and behavioral health clinic. The MA acts as a primary point of contact for patients, bridging front-office organization and direct clinical support. Responsibilities include preparing patients for exams, taking vital signs, performing point-of-care lab testing or phlebotomy, administering approved injections/medications, and maintaining accurate electronic medical record (EMR) documentation. This role also handles administrative tasks such as scheduling, patient check-in, managing prescription refill requests, and processing insurance pre-authorizations

Responsibilities

Patient Intake: Measure and record vital signs (blood pressure, heart rate, temperature, height, weight), document chief complaints, and review allergy and medication histories.
Exam Preparation: Escort patients to rooms, sanitize and stock exam spaces, and assist providers during physical exams or minor office procedures.
Treatments & Procedures: Administer vaccines and injections (intradermal, subcutaneous, intramuscular), perform phlebotomy (blood draws), collect lab specimens, and run point-of-care tests (e.g., EKGs, rapid strep, urinalysis).
Electronic Health Records (EHR): Transcribe doctor notes, document patient interactions, and update immunization and lab logs in the clinic's EHR system
Administrative Responsibilities
Scheduling & Flow: Coordinate daily patient huddles, manage appointment schedules, and support smooth patient flow throughout the clinic.
Insurance & Authorizations: Verify patient insurance benefits, handle pre-authorizations for medications or specialty referrals, and assist with billing or co-pay collection.Communication:Answer incoming patient phone calls, screen triage questions, relay lab results or provider instructions, and manage prescription refill requests
Required Qualifications:
Graduate of Medical assistant program
Computer / windows experience required
Certification a plus
Pharmacy follow up
EKG, Phlebotomy experience a plus
Minimum of High School Diploma
Experience working at a medical office is required.
Knowledge and experience with autorization and benefits
Excellent written and verbal communication skills and customer service
Previous front medical assistant administrative experience in medical office
Professionalism with track record of delivering exceptional patient care service
Experience working in HIPAA-compliant health care delivery systems
Experience working with Electronic Health Records systems (Will train if needed).
Excellent management skills
Exceptional attention to detail

Pay: $19.00 - $26.00 per hour

Expected hours: 40.0 per week

Work Location: In person

NMH

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