Position Summary:

We are seeking a reliable and professional Front Desk Associate/Medical Assistant to join our medical office. The ideal candidate will serve as the first point of contact for patients and visitors, ensuring a welcoming and efficient front desk experience. This role requires strong communication skills, organizational abilities, and the ability to multitask in a fast-paced healthcare setting.

Responsibilities:

Greet patients and visitors in a courteous and professional manner.
Manage phone calls, emails, and other communications with patients, vendors, and healthcare partners.
Schedule, confirm, and coordinate patient appointments using the office’s EHR/EMR system.
Verify patient information, insurance details, and update records as needed.
Taking and recording patient vitals in electronic medical records.
Preparing and collecting specimens for lab pickup
Assist with coordinating referrals and communicating with outside vendors.
Support the medical team with administrative tasks to ensure smooth office operations.
Maintain confidentiality of patient records and comply with HIPAA regulations.

Qualifications:

Required:

High school diploma or equivalent.
Fluent in Spanish and English (verbal and written).
Experience with EHR/EMR systems.
Strong communication and organizational skills.
Ability to manage patient schedules efficiently and accurately.

Preferred:

1 year of medical front desk or related healthcare office experience.
Certified Medical Assistant (CMA).

Skills & Attributes:

Professional, friendly, and patient-focused demeanor.
Strong multitasking and time management abilities.
Attention to detail and accuracy in handling patient records.
Team-oriented with the ability to also work independently.

Job Type: Part-time

Pay: $16.50 - $18.50 per hour

Work Location: In person

Orion Women's Health

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