Bilingual Ecommerce Assistant Needed – Order Processing, Customer Support & Listing Optimization

Piety Tech LLC is a dynamic and forward-thinking ecommerce company specializing in computer sales. As a company with over 10 years of industry experience, we have fulfilled orders through nine warehouses across the United States. As one of the top sellers on Amazon, we made use of Amazon's FBA and FBM services to propel our business to the forefront of the computer category. We continuously strive to exceed customer expectations by delivering exceptional products and services with unrivalled efficiency.

We are currently seeking a motivated, detail-oriented Bilingual E-Commerce Operations Assistant to support our online sales operations. This role will involve managing customer feedback, processing orders, and handling customer service cases.

Responsibilities:

Process daily customer orders accurately and efficiently.
Respond to customer messages in a professional and timely manner.
Create, update, and optimize product listings to improve visibility and conversions.
Monitor inventory and report any issues.
Assist with general administrative tasks related to ecommerce operations.

Requirements:

Bilingual in English and Chinese is required, as communication will take place in both languages.
Strong written communication and customer service skills.
Excellent attention to detail and organizational abilities.
Ability to work independently and meet daily deadlines.

If you're passionate about e-commerce, this is an exciting opportunity to contribute to our team's success and make a significant impact on our Amazon operations. Apply today to join our team! Please submit your resume to Pietytech@gmail.com

Pay: $50,000.00 - $60,000.00 per year

Benefits:

Paid time off

Work Location: In person

Piety Tech LLC

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E-commerce Operations assistant