Part-Time Clinical Case Manager

In-Home, Monday-Friday PM Shifts 2:30-7:30PM

About the Role:

The Case Manager ensures the fidelity, consistency, and effectiveness of Positive Development’s care delivery model by providing structured, non-clinical oversight, and coaching across the client journey. This role supports the operational quality of service delivery, partnering with Clinical and Operational leaders to sustain engagement, resolve delivery barriers, and coach Developmental Paraprofessionals in the field. Through regular observation, schedule monitoring, and structured feedback loops, the Case Manager helps prevent service disruption and drives consistent execution of care plans.

Core Duties:

Conduct monthly overlap reviews (minimum 1x/month per child) to ensure sessions meet engagement and consistency expectations
Observe developmental therapy sessions to identify areas for reinforcement, redirection, or non-clinical coaching
Partner with Clinical Director and Developmental Paraprofessional Managers to ensure family engagement and Developmental Paraprofessional alignment
Review family schedules and session cadence to identify dormancy, missed sessions, or risk of disengagement; communicate concerns to Clinical Lead
Proactively partner with scheduling team to reschedule missed sessions and maintain consistency
Support logistics and schedule alignment with care plan goals and block structure expectations
Provide coaching to Scheduling, Matching, and field staff when readiness or execution issues arise.
Partner with Developmental Paraprofessional Managers to close gaps in service
Deliver structured feedback to clinical and operational leaders to identify patterns and surface root causes
Facilitate problem-solving and action planning for issues such as missed sessions, poor engagement, and DPP inconsistencies
Review Developmental Paraprofessional documentation for completeness, clarity, and consistency with treatment plan
Identify documentation issues or omissions and provide real-time coaching to Developmental Paraprofessionals
Track documentation compliance trends and escalate quality concerns to the Developmental Paraprofessional Managers or Clinical Lead
Log oversight reviews, coaching interactions, and action items in appropriate tracking systems
Analyze service patterns and escalate service risk or engagement concerns to appropriate leaders
Monitor risk flags and follow through on clients identified as disengaged or dormant. Communicate risks to clinical lead for caregiver follow up

Minimum Qualifications:

1-2 years of experience working with children with autism or other developmental disabilities is required
Must be enrolled in a master's program or have a master's degree in a human services-related field
Excellent communication skills with both internal clinical teams as well as clients and their families; desire to work on a multidisciplinary team
Ability to handle emotionally charged situations with professionalism, empathy, patience, and respect
Prior experience with electronic medical record keeping, logging service plans, progress, etc.
Ability to provide services in an in-home environment, travelling between client home

Schedule:

This is a part-time position, averaging 20 hours per week. You must be available for 20 hours between the hours of 3:00-7:30PM or 3:30-7:30PM Monday-Friday, with the ability to accommodate one Saturday per month.

Benefits:

Amazon Medical One
Mileage Reimbursement
Paid Sick Leave
Technology Stipend
Paid Vacation
Referral Bonus
Flex Days

Positive Development

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Clinical Case Manager