The Prince George's County Memorial Library System (PGCMLS) is currently seeking a Technology Assistant for an entry-level position. This position is dedicated to providing comprehensive assistance and guidance to customers regarding basic computer skills and fundamental technology usage.

Essential Functions:

Assist customers with inquiries related to branch technology, including computers, scanners, and mobile devices.
Provide individualized or group software training sessions.
Perform basic troubleshooting for printers and other branch equipment.
Act as the on-site liaison for the IT department.
Perform circulation duties and train new staff as required.

Qualifications:

High school diploma or GED.
One to two years of desktop troubleshooting experience.
Proficiency in Microsoft Office, Google Suite, and general office equipment.
Required bilingual proficiency in English and Spanish.
Strong communication, customer service, and problem-solving skills.

Work Schedule: Includes late shifts and rotating weekends. See the below example:

A week: Mon 9:30-6pm; Tues & Wed 11:30-8pm; Thurs 9:30-6pm; Fri 9:30-6pm
B week: Mon 9:30-6pm; Tues & Wed 11:30-8pm; Thurs 9:30-6pm; Sat 9-5pm

Additional Information:

PGCMLS provides a welcoming work environment with an excellent benefits package, including generous paid time off, comprehensive insurance options, retirement plans, and professional development opportunities.
To apply, please visit our employment page at www.pgcmls.info or use the below link. This recruitment is open until filled and may close at any time without notice.

Prince Georges County Memorial Library System

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Technology Assistant at PGCMLS