Introduction

Are you a skilled professional who is looking for a rewarding position? Do you want to contribute to helping people attain economic stability and self-sufficiency? The Customer Support and Services (CSS) Division of the Prince William County Department of Social Services seeks a Human Services Associate to support our Screening Team. The ideal candidate will be detail-oriented and possess strong critical thinking skills to make sound judgments using established criteria. They will pivot easily between working independently and contributing to the team. If you love collecting, researching and documenting data as well as collaborating with others, then apply today!

About This Role:

In this role, you will review applications for public assistance and, using established criteria, determine where they should be routed. This will require that you research applicants and register them in databases for SNAP (Supplemental Nutrition Assistance Program), Medicaid, and TANF (Temporary Assistance for Needy Families) applications. You will upload documents into management software, schedule appointments, prepare correspondence, and send letters to clients explaining their rights and responsibilities.

Minimum Requirements:

High School diploma or G.E.D. and 1 year of related human services experience.

Preferences:

Experience screening and registering SNAP, Medicaid and TANF applications in the Virginia Case Management System (VaCMS)
Experience in one or more of the following areas: Social work, Human Services, Public Administration Support

Experience working with VaCMS
1 year of customer service experience

Strong computer skills, especially using Microsoft Outlook, Word, and Excel
Possess strong skills in fundamental math.

Special Requirements:

All DSS staff are required to provide emergency human services work, including staffing emergency shelters in the event of a community disaster.
Candidates must pass criminal history, child protective services and DMV background checks.
Resource/foster parents for youth in the Prince William foster-care program may not be employed by the Prince William Dept of Social Services. Resource/foster parents for youth from other localities are welcome to apply.

Work Schedule:

This position is full-time (37.5 hours per week), Monday through Friday, with flexible scheduling available between 8:00 a.m. and 5:30 p.m.

This is a remote work position: Work is currently performed off-site. However, staff may be required to report to the office on an intermittent basis (e.g. for meetings or trainings). Eligibility for remote work is subject to change as business needs warrant.

Hiring Salary Range: $23.25 to $34.19 Hourly

We also offer great benefits including:

Retirement from the Virginia Retirement System (VRS)
401a and 457 retirement savings and investment plans
Paid Annual Leave
Paid Personal Leave
Paid Sick Leave
Paid Holidays
Optional Group Medical and Dental Health Plans
Optional Group Life Insurance
An Employee Assistance Program (EAP)
Career Development Opportunities

Full time positions with Prince William County Government qualify for Public Service Loan Forgiveness.

NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety,

Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

SEE YOURSELF HERE!

Prince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan.

Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position.
The following positions do not accrue leave and are not eligible for holidays or other fringe benefits:

Temporary
Provisional
Seasonal employees

Prince William County Government

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Human Services Associate