Front Office / Lab Coordinator

Join our dynamic dental lab team as an administrative assistant / lab coordinator! We are seeking a highly organized and detail-oriented professional to provide clerical and coordinative support for our dental lab. As the first point of contact for clients and visitors, you will play a vital role in delivering exceptional customer service and ensuring smooth daily laboratory operations.

About the Role

Full time position with a reputable laboratory
Ideal for dependable and quality conscious professional seeking long-term employment and career growth
Collaborative and dynamic work environment with a team dedicated to innovation and customer satisfaction

Responsibilities:

Accurately manage and maintain company and case data; ensuring data integrity and confidentiality
Coordinate day-to-day operations, ensuring a seamless and efficient workflow
Stay up to date on lab procedures, leveraging this knowledge to optimize patient outcomes through effective collaboration with dental offices and lab technicians
Facilitate clear and timely communication, ensuring prompt and thorough follow-through on tasks and requests
Manage incoming and outgoing email correspondence, responding or forwarding messages as needed
Answer and direct phone calls, taking messages and providing excellent customer service
Perform essential bookkeeping tasks, including accounts receivable management
Demonstrate proficiency in office software and equipment

Skills and Qualifications:

High school diploma or equivalent; Associate’s degree preferred
Bilingual English and Korean preferred
Successful work experience in a front office setting or in another clerical position
Outstanding communication skills
Great organizational and multitasking abilities
Ability to thrive in a fast-paced work environment

Salary

The rate of pay is competitive and negotiable, based on relevant experience, knowledge, skills, and abilities.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
Health insurance
Paid time off

Education:

High school or equivalent (Required)

Experience:

Customer service: 1 year (Required)
Front desk: 1 year (Required)

Language:

Korean (Preferred)

Ability to Commute:

Reston, VA 20191 (Required)

Work Location: In person

Protech Dental Studio

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