AssociateWho we are...

At Rose Hill Family Physicians, we are in the business of improving the standard of healthcare for the patients as well as those who serve them. (That means us!) For us, doing everything we can to keep our patient's needs at the center of our daily focus, while maintaining a strong family/team atmosphere is our objective. As an innovative primary care provider, we offer convenient, accessible, cost-effective, compassionate, health care services, generating industry-leading patient satisfaction, quality of care and quality outcomes. Welcome to a new kind of care!

Role Description

The Certified Medical Assistant position will be the perfect fit for a medical assistant who is friendly, compassionate, responsible, charismatic, and reliable. The ideal candidate will be articulate, organized, and detail oriented. He/she/they will have a pleasant manner, excellent written and verbal communication skills and a strong desire to become part of an amazing team of other healthcare professionals whose daily goal is to deliver high-quality, compassionate customer service and care.

Core Responsibilities

Meet, greet, and assist patients promptly, efficiently, and in a professionally pleasant and friendly manner
Comfort, care and celebrate patients by anticipating anxieties, answering questions, and empathizing with their fears, pain, joys and accomplishments
Compassionately administer injections, perform EKG's, and audiograms. Accurately set up room for patient exams and procedures. Kindly and efficiently render any other therapeutic treatment as instructed by the provider.
· Gently, kindly, and accurately schedule appointments for patients with this office and for routine and diagnostic testing, or with specialty providers as needed/directed by the provider.
Answer and screen/triage patient phone calls and walk-ins, greet patients in a professional and timely manner; project proper professional verbal and written communication, all while showing patience and understanding.
Accurately and completely document patient data in the patient's electronic medical record promptly and efficiently.
Room patients, obtain vital signs, triage and prepare patients for the provider to facilitate smooth, timely flow through the office. Anticipate the needs of the patient and provider and kindly assist patients and providers in medical examinations.
Communicate enthusiastically and effectively with insurance companies. Verify patients’ insurance and obtain the proper prior authorization/referral as needed.
Schedule and reschedule appointments, as well as coordinate walk-in patients in a gentle and kind manner
Answer phone calls and LiveChats promptly and relay messages, when necessary, with a professional, happy tone
Contribute to the team with other duties as necessary

Qualifications

1-2 years of Medical Assistant experience, preferred
High school diploma or equivalent, required
Associate degree, or trade school training preferred
Medical Assistant Certifications, preferred

What are we looking for?

An individual who has a desire to be committed to an excellent team of dedicated healthcare workers who value each other and the patients we serve.
Some one who is reliable and comes to work each day ready to slay the day!
Excellent verbal and written communication delivered with compassion and friendliness
Ability to understand HIPPA regulations and maintain the confidentiality of our patients and the practice
Remain calm under pressure
Use critical thinking skills to determine the best course of action for our patients and providers
Strong computer skills and experience with electronic medical records
Strong attention to detail
Team player
Efficient time management and workload prioritization
Strong multitasking skills
Strong understanding of common medical terminology

Schedule

8-hour shifts

Monday-Friday

One location

Job Type

Full-time

Salary

From $19.00 per hour
Rate is determined by the level of experience and education

Benefits

401(k)
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid annual leave
Vision insurance

Office Culture

We aspire to:

Deliver WOW through the customer/patient experience
Embrace change
Create fun and a little “weirdness”
Grow and learn from our patients and each other
Encourage and support true work/life balance
Reward and praise dependability and teamwork
Be empathetic, inclusive and open-minded
Pursue and reward growth and learning
Build open and honest interpersonal relationships with patients and co-workers
Build a positive team and family atmosphere
Do more with less
Be passionate and determined
Be humble and kind

Pay: $20.00 - $22.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Education:

High school or equivalent (Required)

Experience:

Medical office: 1 year (Required)

License/Certification:

Certified Medical Assistant (Required)

Work Location: In person

Rose Hill Family Physicians

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