Schedule/Hours:

Part-time; 9:30 AM – 3:00 PM

Monday – Friday

This position is responsible for:

Provides social service assistance to eligible clients in the following areas: food, lodging, clothing, and financial assistance; interviews clients to determine need and eligibility to receive services; prepares accurate and complete client records; refers clients to community agencies and maintains effective working relationships with the same; ensures compliance with program policies and procedures. Assists with food pantry and feeding program; collects statistical information and provides data monthly. Coordinates and assists with seasonal services, manages volunteers and community service workers, and provides administrative support.

Key Responsibilities:

Greets and interviews clients requesting assistance to determine and analyze client's eligibility for assistance based on program guidelines and restrictions; records clients’ disposition and other pertinent information such as income, expenses, family and work history; assists clients in completing applications for assistance; photocopies social security cards, picture identification cards, payroll statements, utility bills etc.
Prepares, completes, and processes food, clothing, and furniture vouchers for eligible clients; directs clients to Lodge kitchen, Thrift Store or Distribution Center for assistance (if applicable).
Provides clients with food from pantry; receives and stocks items donated for the pantry; maintains an itemized account of pantry disbursements and inventory. Coordinates and schedules food bank pickups.

Physical Requirements and Working Conditions:

Ability to meet attendance requirements. Ability to read, write, and communicate the English language. Ability to perform mathematical calculations. Ability to type and keypunch information into a computer. Ability to sort and file documents alphabetically and numerically. Ability to operate various general office equipment including a telephone, typewriter, computer, and adding machine. Limited amount of physical effort required associated with walking, standing, lifting, and carrying light objects (less than 25 lbs.) 5-10% of work time. Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Work is typically performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

High school diploma or G.E.D. AND
Two years’ experience working in a social or public service environment with experience assisting the public, AND
Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Licenses and Certifications:

Valid Driver’s License and must meet TSA MVR Requirements

Equal Opportunity Employer: Veterans | Disabled

Salvation Army

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