Position Overview

The Operations Assistant plays a critical role in maintaining the day-to-day functionality of offices across Samson Properties’ footprint. This position focuses on office operations, facilities coordination, and agent support, ensuring that multiple locations remain professional, fully operational, and aligned with company standards.

This is a fast-paced, service-oriented role supporting a high-volume network of real estate agents and office locations.

Key Responsibilities

Facilities & Office Maintenance

- Serve as the primary point of contact for office maintenance needs across assigned locations

- Coordinate repairs and maintenance with vendors (HVAC, cleaning, electrical, plumbing, internet, etc.)

- Conduct routine office checks to ensure cleanliness, organization, and functionality

- Track and manage maintenance requests, ensuring timely resolution

- Oversee office appearance, signage, and branding consistency

Vendor & Building Coordination

- Communicate with landlords, property managers, and service providers

- Schedule and supervise vendor visits and service appointments

- Obtain quotes, track expenses, and assist with budgeting for office needs

- Ensure vendors meet service expectations and timelines

Agent & Office Support

- Provide day-to-day support for agents using office facilities

- Assist with access (keys, lockboxes, entry systems, conference rooms)

- Respond quickly to agent needs related to office functionality

- Help maintain a professional and welcoming office environment

Office Operations

- Ensure all office administrators keep offices stocked, organized, and fully operational at all times

- Coordinate office setups, moves, and reconfigurations as needed

- Assist with onboarding logistics (desk setup, access, materials)

- Support internal meetings, trainings, and office events setup

Compliance & Safety

- Help ensure offices meet local safety standards and company policies

- Monitor and report any safety concerns or risks

- Maintain documentation related to maintenance, inspections, and vendor services

Administrative & Operational Support

- Maintain tracking systems for maintenance requests, vendor contacts, and expenses

- Assist leadership with facilities-related reporting and projects

- Support scaling operations as new office locations are added

- Provide initial as well as ongoing training for all office administrative staff

Qualifications

- 1–3 years of operations, facilities, or administrative experience

- Experience in real estate, property management, or multi-site operations preferred

- Strong organizational and problem-solving skills

- Ability to manage multiple locations and priorities simultaneously

- Excellent communication and follow-up skills

- Comfortable coordinating vendors and handling service issues

- Proficiency with Microsoft Office

- Ability to travel between office locations as needed

Pay: $40,000.00 - $50,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Vision insurance

Ability to Commute:

Chantilly, VA 20151 (Preferred)

Willingness to travel:

25% (Preferred)

Work Location: In person

Samson Properties

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