Hello! We are looking for a smart, proactive, personable guest experience associate for our busy facial bars in Upper East Side, Upper West Side, Manhattan West, Flatiron, and Bryant Park locations in New York.

About the Role

At Silver Mirror, our Membership Sales Guest Associates are at the center of the guest experience and are a key driver of our business.

This is not a traditional front desk or receptionist role. This is a sales-driven, guest-facing position where you will:

Drive membership sales and retail
Create a high-energy, elevated guest experience
Build long-term client relationships and repeat visits

If you enjoy working with people, thrive in a fast-paced environment, and are motivated by goals and incentives, this is the role for you.

What You’ll Do

Engage with every guest and confidently recommend memberships, packages, and products
Drive rebooking and repeat visits
Manage bookings, check-ins, and guest flow
Maintain a clean, organized, and welcoming front desk environment
Support daily operations and team needs

Who You Are

Sales-oriented and confident in recommending services and products
Outgoing and personable with strong communication skills
Proactive and fast-paced—you take initiative
Comfortable multitasking and working under pressure
Interested in skincare (no prior expertise required)

Requirements

Experience in sales, retail, hospitality, or service-based roles preferred
Comfortable working toward sales and membership goals
Experience with booking systems (e.g., Boulevard, Mindbody) is a plus
Professional and polished presence

Schedule Requirements (Please Read Before Applying)

We are hiring both full-time team members.

All candidates must:

Have flexible availability (morning, evening shifts)
Be available to work weekends

If you are not available on weekends, please do not apply.

Compensation & Perks

Competitive hourly pay + sales incentives/bonuses
Free monthly facials
50% off retail products
401(k) eligibility for full-time team members
Growth opportunities within a growing company

Why Silver Mirror?

Featured in Vogue, NY Mag, and Harper’s Bazaar, Silver Mirror is built on one belief:
great skin comes from consistency.

We help our clients build real skincare routines through results-driven treatments—and our front desk team plays a critical role in making that happen.

Job Types: Full-time, Part-time

Pay: $19.00 - $20.00 per hour

Benefits:

401(k) matching
Employee discount

Experience:

Customer service: 2 years (Preferred)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)

Work Location: In person

Silver Mirror Facial Bar

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