Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Emerging as a pioneering French luxury hospitality brand in 1964, Sofitel brings French zest and inspires heartfelt encounters to the most sought-after destinations worldwide. Seamlessly melding local culture with the French zest for life through remarkable savoir-faire and generous service, Sofitel is for free-minded travelers and arts and culture afficionados who have an appreciation for a refined and understated sense of modern luxury.

With over 115 Sofitel and Sofitel Legend hotels in more than 45 countries, our reach is truly global, making the sky the limit for growth opportunities. As our portfolio expands each year, there are ample opportunities to be involved in both our existing properties, and our future openings.

Rate of Pay: $ 65,000.00 - $ 72,000.00 per annum

Job Description

What you will be doing:

Reporting to the Food & Beverage Operations Manager, responsibilities and essential job functions include but are not limited to the following:

Active floor management, driving the service vision within Banquets and Outlets to build guest loyalty and outstanding service results.
Focus on creating revenue driving ideas and opportunities to engage and innovate with both the local market and in-house guests.
Ensure that all ambassadors are trained and held accountable for brand standards and that ambassadors are always reflective of our grooming standards and in a clean and proper uniform.
Manage and develops audit programs of brand standards and completes coaching sessions with ambassadors.
Consistently has a presence with our ambassadors in the F&B areas while balancing the administrative needs of the position.
Ensure departmental schedules reflect our service commitments, ambassador needs, and business-productivity commitments.
Take responsibility of the cleanliness, maintenance, and storage procedures of the operations
Participate in ordering, inventory, and monitors use of supplies.
Execute opening and closing checklists.
Review daily reports (Arrival, VIP, Group Resumes, etc.) and communicates all special requirements and monitors execution.
Conduct daily shift briefings ensuring that our ambassadors are well informed and prepared to deliver outstanding service.
Ensure proper cash handling procedures are followed and Accounting standards are adhered to.
Ensure a safe and healthy work environment for both ambassadors and guests.
Oversee day to day operation of F&B areas in collaboration with other managers.
Other duties as assigned

Qualifications

Your experience and skills include:

Two years progressive Food and Beverage Management experience in a luxury Hotel setting an asset
Computer knowledge, particularly POS (Silverware) and Microsoft Office an asset
Hands on management style with ability to prioritize and lead through example
Strong organizational skills
Excellent interpersonal skills, with great communication ability
Must be available to work afternoon/evening shifts and weekends.

Additional Information

Physical Aspects of the Position (include but not limited to):

Constant standing and walking throughout shift
Frequent lifting and carrying up to 50 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs, ramps

Additional Information

Your team and working environment:

Opportunity to work with a diverse group, representative of over 20 countries worldwide
Experienced group of individuals to train and hone innate skills and abilities

Visa Requirements: Must be legally authorized to work in the U.S.A. Sofitel Washington DC Lafayette Square is unable to assist with work authorization.

SOFITEL

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