STI is one of the premier manufacturers of computers & IT technology across Pa.

A multi-channel organization with a strong sales division, thriving IT managed service business, with national & international clients

STI has experience continuous growth since its inception in 1980.

We attribute our sustained growth—even during a global recession—to the daily contributions of the remarkable individuals who make up our team.

We are seeking a detail-oriented, thorough, and organized IT technician to join our growing team. In this position, you will play a key role in providing support for all areas of IT. You will update systems, troubleshoot problems, and provide hands-on support for IT issues within our organization.

Successful candidates will have excellent customer service and must be outcome-oriented.

The ability to work in a fast-paced environment with strong attention to detail is essential.

You will be fully engaged and busy from the first day and we guarantee there will never be a dull moment.

IT Technician Duties and Responsibilities:

Keep systems up-to-date through operating systems upgrades.
Assisting to monitor networking equipment and servers.
Assist with the implementation, and support of new software and features.
Assist with monitoring of web performance, network availability, and security.

· Assist customers in our retail store front, handle cash, and other methods of payment.

· Assist customers with purchasing decisions, and guide them to a proper purchase.

Troubleshooting for system errors.
Provide helpdesk support to end users.
Provide technical support either by phone, remote access or site visits as needed.
Pulling wires inside & outside for Cat 5 / 6 network cables.
Assisting with connectivity issues, equipment, and software.
Modify configurations, utilities, software, etc.
Set up equipment for new users.
Install, test, and configure computers, peripherals, and related software.
Assist in installation and updating networks.
Assist with Servers, LAN/WAN technologies, computer repair/troubleshooting software, networks, virus protection, Wi-Fi technology, and more.

IT Technician Requirements and Qualifications:

High school degree or equivalent; Associate’s degree in computer science, information systems or related field preferred but not required.
CompTIA A+, CompTIA Net+ certification or other related IT professional certification not required but a plus.
Able meet all federal / state required background checks.
Previous experience as a help desk technician, computer technician, or IT support.
Ability to troubleshoot and resolve multiple issues, simultaneously.
Ability to multitask, prioritize, and manage time efficiently.
Excellent verbal and written communication skills.
Comfortable in a diverse and fast-paced environment.
Goal-oriented, organized team player.
Experience working with network and server management support.
Up-to-date knowledge of new systems, information, software, and upgrades.

· ** Ability to climb a ladder, plus working in a bucket or scissor lift

Ability to physically stand, bend, squat, and lift equipment up to 50 lbs.

Salary depends on skills and experience. Family-owned and family-friendly, offers 401(k) w/ company match, medical coverage, paid vacation & personal days and casual dress. To apply, please submit resume via Indeed, or Fax @ 724-962-1186 Attn: HR, or lastly visit http://www.stipc.com under " contact us " page. * Due to the anticipated volume of responses, we will contact only those candidates who most closely match our requirements. Only local candidates will be considered.

Job Types: Full-time, Part-time

Pay: $22,880.00 - $27,040.00 per year

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Health insurance
Paid time off

Education:

High school or equivalent (Preferred)

License/Certification:

Driver's License (Required)

Willingness to travel:

25% (Preferred)

Work Location: In person

Star Tech Inc

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