Event Support Associate

Reports to: Office Services Manager

Location: Alexandria, VA

Classification: Full time, Hourly, Non-exempt

Pay range: $23 - $25 per hour

Striden helps guide customers on the road ahead. We are passionate about the services we provide, and our customers’ success is our top priority. Our philosophy is simple: we strive to exceed customer and employee expectations.

Summary

The Events Support Associate plays a vital role in ensuring the smooth execution of events by assisting with event setup, breakdown, and general support throughout. This position is responsible for handling events furniture setups/breakdowns, tracking inventory, performing light audiovisual (A/V) work, and ensuring that event spaces are prepared to meet client and organizational standards.

Responsibilities:

Set up tables, chairs, stages, signage, and other event furniture as specified in event layouts.

Review, update, assign help desk tickets related to event support functions such as building temperature controls, trash pickups, booking/scheduling conference rooms, etc.

Assist with breakdown and clean-up after events, ensuring spaces are returned to standard configurations.

Maintain accurate inventory records of event furniture, décor, and supplies.

Track condition of furniture and event assets, reporting damage or loss to management.

Assist with basic audio-visual setup such as connecting microphones, speakers, projectors, and screens.

Troubleshoot minor A/V issues during events and escalate complex technical problems when necessary.

Be available during events to provide logistical assistance, move furniture, restock supplies, and handle last-minute setup needs.

Work collaboratively with event planners, vendors, and internal teams to ensure seamless execution.

Assist in maintaining event storage areas, keeping spaces organized and equipment properly stored.

Perform light cleaning or maintenance tasks related to event spaces as needed.

Required Qualifications:

High School diploma or GED

Preferred Qualifications:

Excellent customer service skills and problem solving skills.

Prior experience in event setup, facilities, hospitality, or a similar role preferred.

Basic understanding of AV equipment (microphones, projectors, speakers) preferred — training can be provided.

Strong organizational skills with attention to detail

Proficient in Microsoft Office 365 (Excel, Word, Outlook)

Able to effectively communicate with all levels of the organization

Written and oral Communication skills

Physical Requirements

Able to lift up to 50 lbs.

At Striden, we believe in celebrating diversity and providing a work environment where we are always treated with dignity and respect. An environment where teamwork and employee participation promote the representation of all groups and employee perspectives is important to us. We are committed to creating such an environment because it brings out the full potential in each of us, which in turn contributes directly to our success.

Striden

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Event Support Associate