ABOUT US

Swann House Bed and Breakfast is a charming bed and breakfast centrally located in Washington DC's Dupont Circle. Our boutique hotel makes its home in a 1883 historic mansion with well-appointed and warm guestrooms. As a small bed and breakfast, we value team members who are adaptable, detail-oriented, reliable, and committed to creating memorable stays.

JOB SUMMARY

We are seeking a dedicated and versatile Assistant Innkeeper, and/or Guest Services Associate, to join our team. This role combines key responsibilities in guest services and housekeeping, ensuring that our guests enjoy a clean, comfortable, and welcoming environment. The ideal candidate will be enthusiastic about hospitality, enjoys a variety of tasks, and excels in providing top-notch cleaning services and customer relations.

RESPONSIBILITIES

Guest Services:

Welcome guests upon arrival and assist with check-in and check-out processes.
Address guest inquiries, provide recommendations, and respond to requests professionally and promptly.
Handle reservations, cancellation, and special accommodations.
Assist in food service as needed.

Housekeeping:

Perform general cleaning tasks to maintain cleanliness and sanitation standards, including dusting, sweeping, vacuuming, mopping, and washing surfaces of common areas.
Clean and prepare guest rooms, ensuring high standards of comfort. and sanitize bathrooms, kitchens, and common areas, including changing linens and making beds.
Replenish supplies such as toiletries and towels.
Assist with laundry duties, including washing, drying, and folding.

QUALIFICATIONS

Proven experience in hotel hospitality or a related field is preferred by not required.
Strong work ethic and desire to learn and grow professionally in the hospitality industry.
Ability to work efficiently with minimal supervision.
Strong attention to detail with a proactive approach to problem-solving
Excellent time management skills.
Availability to work flexible hours, including weekends and holidays.

Job Types: Full-time, Part-time

Pay: $20.00 - $28.00 per hour

Expected hours: 30 – 40 per week

Benefits:

Employee discount

Schedule:

Holidays
Weekends as needed

Application Question(s):

Are you able to walk up and down stairs (no elevators present)?
Housekeeping duties are required, are you comfortable cleaning?

Ability to Commute:

Washington, DC 20009 (Required)

Work Location: In person

Swann House Bed and Breakfast

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Assistant Innkeeper/ Guest Services Associate