About Us:

T&N Services and Solutions is a dedicated behavioral health outpatient clinic in Washington, DC, specializing in mental health and Substance Use Disorder (SUD) treatment. As a small but mission-driven organization, we are committed to providing high-quality, compassionate care while upholding the highest standards of state and federal compliance. We are seeking additional Recovery Coaches to join our growing team. As a coach you will assist clients and families in the rehabilitation and recovery process from the challenges of dependency.

SUMMARY

Recovery Coaches assist clients in defining their goals for recovery and assist them in meeting those goals. The Substance Use Model involves an integrated, multidisciplinary team approach to providing high-intensity rehabilitative services, supports, and interventions to assist clients in achieving their personal recovery goals. Much of this work involves teaching clients the skills necessary to successfully manage their illness and live as independently as possible. In addition, coaches link clients to services and professionals that can assist in the clients’ recovery (care coordination). Forming trusting relationships that are therapeutic and supportive is the manner in which recovery coaches are able to be most helpful for clients. As they accompany clients to appointments, visit clients in their homes, and meet with clients where they may socialize, worship, and work, recovery coaches are able to facilitate recovery and integration in all aspects of a client's life.

ESSENTIAL DUTIES

Provide ongoing assessment of clients’ wants and needs and facilitate the development and updating of the Individualized Recovery Plan.
Teach clients how to successfully manage their illness through the development of symptom recognition skills, symptom management skills, and coping skills.
Teach clients any skill that will facilitate independence and achievement of their recovery goals, including daily living skills, interpersonal skills, independent transportation skills, and anger management skills.
Assist and support clients in crisis situations.
Assist clients in applying for all benefits and entitlements that will provide for their needs, such as SSI, Medicaid, Section 8, energy assistance, and reduced fare metrocards.
Assist clients in developing natural support networks by locating supports and services in the community such as AA, self-help groups, and recreational centers.
Locate safe, sanitary, and affordable housing for clients that is appropriate for the level of care that they need; provide support during transition from different types of housing.
Accompany clients to critical services when necessary, especially critical medical appointments.
Provide education, support, and consultation to clients’ families and support systems, as appropriate.
Document all services provided by billing and writing progress notes the same day the service is provided, but no later than 10AM the next business day; review and update IRPs every 180 days; and report and maintain all correspondence as often as indicated.
Provide monitoring when clients are engaged in services with other agencies.
Participate in the team meetings.
Participate in the on-call system that will respond to clients after hours and on weekends.
Provide advocacy and support for clients as they navigate social, governmental, and community systems.

Supervision and Performance Management

This person is required to have regular and ongoing individual supervision meetings. Staff are expected to take an active role in managing their performance and development. Supervision involves ongoing dialogue and contact between the recovery coach and the qualified mental health professional and occurs in individual and group supervision settings.

Work Requirements and Conditions:

Education: H.S. degree (required)
Certification: Peer Recovery Specialist (preferred)
Experience: 1-2 years of experience in outpatient mental health services for adults. SUD preferred
Availability: During normal business hours (M-F 9 to 530pm) and able to work flexible hours when necessary
Work Environment: Requires both office-based work and community outreach to meet with participants.
Skills: Exercises good and independent judgment in the performance of duties.
Skills: Strong written and oral communication skills in English.
Skills: Basic computer skills, including Microsoft Office
Skills: Ability to work within a diverse environment/population
Annual TB test (chest x-ray every 5 years if there is a history of + PPD or a medical reason why PPD cannot be completed annually)
Possess a valid driver’s license in the state of residence (preferred)
Submits motor vehicle record upon initial employment and every 3 years afterwards

Work Authorization/Security Clearance (if applicable)

T&N is committed to employing only individuals who are authorized to work in the United States and who comply with applicable immigration and employment law.

AAP/EEO STATEMENT

It is the policy of T and N Services and Solutions, Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, T and N Services and Solutions will provide reasonable accommodations for qualified individuals with disabilities.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

T and N Services and Solutions

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