Retail Sales Associate – Verge Mobile, a T-Mobile Authorized Wireless Retailer

$1,000 New Hire Bonus plus paid Training!

Ready to dive into the world of wireless and tech? As a Retail Sales Associate, you will be part of an energetic team that brings the T-Mobile experience to life. You will develop key skills by working hands-on with customers, figuring out what they need, showcasing the latest devices and services, and helping them stay connected.This isn’t just a sales job, it’s about creating real connections, building trust, and making every interaction count. You’ll grow your knowledge every day, with full support and training to help you sharpen your skills and prepare for your next steps.If you love tech, thrive in fast-paced environments, and are competitive, Verge Mobile is the team for you!What We Value:

#WeAreVerge

Verge Mobile is a national T-Mobile Authorized Wireless Retailer with locations in multiple states throughout the U.S. Through our wireless products and services, Verge Mobile’s retail stores have the advantage of being one of the few places that truly help consumers stay connected with those that matter most to them. We provide a fun, educational environment along with unlimited financial earnings and professional growth opportunities.

Why You will Love It Here:

Competitive pay + uncapped monthly commission

Access to your pay before payday with Daily Pay benefits

Paid training & development

Realistic career- growth opportunities

Paid time off benefits and 401k with company match

Medical, Vision, & Dental benefits, plus Pet and Legal Insurance, and other ancillary benefits available

Epic company trips, sales contests & benefits

Discounts on the tech you love

ResponsibilitiesWhat You will Do:

Successfully complete the New Hire training.
Make the most of your time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Build proficiencies related to serving and selling wireless products to our customers, while providing a best-in-class customer experience by:
Helping customers pick up right where they left off in their shopping journey with consultative selling and services.
Exploring individual needs and provides hands-on demonstrations of the latest and greatest technology in-store.
Guiding customers through their purchasing experience with thoughtful questions, informative answers and sharing your expertise.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Approach service and sales needs with care, patience, honesty, and empathy.
Become skilled and be able to consistently demonstrate the ability to balance customer service experience and performance goals.
Always be knowledgeable of the latest wireless plans and services.
Always be knowledgeable of Verge Mobile store operational items.
Perform other related duties as assigned.

QualificationsWhat You Bring:

High School diploma or equivalent; additional education or certifications in sales or related fields are a plus.
Basic math skills.
Track record of achieving sales quotas/goals.
Excellent communication skills, capable of building trusting relationships.
Flexibility to work various shifts throughout the week which may include evenings, weekends, and holidays.
Knowledge of the wireless industry standards is preferred.
Exhibits a can-do attitude that is positive, supportive, and cooperative.
Team player that can work along with peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effectively balance customer needs and performance goals.
You are at least 18, authorized to work in the U.S., and can pass a background check.
Must be able to register and receive identity verification with CLEAR upon hire.

What the Job Demands Physically and Mentally:

Physical Demands of the Job: A retail sales associate involves physical activity, including:

Standing and Walking: Must be able to stand for extended periods while assisting customers.
Lifting and Moving: Required to lift (up to 25lbs) and move boxes of merchandise, fixtures, or other items.
Bending, Kneeling, and Reaching: Tasks like stocking, assisting customers, or retrieving items from lower shelves require these movements.

Communication: Effective communication skills, both verbal and written, are essential for interacting with customers and staff.

Flexibility and Adaptability: Manage high-pressure situations and adapt to a fast-paced environment.

Other Skills: Beyond physical requirements, you will also need strong problem-solving and customer service skills.

Verge Mobile is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

Job Type: Full-time

Pay: $31,000.00 - $60,000.00 per year

Benefits:

401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

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