About us

The Endocrinology Group is a medical business that specializes in diabetes, thyroid, bone, lipid and hormonal disorders. We have 2 locations in Falls Church and in Arlington VA.

Our work environment includes:

Safe work environment
Flexible working hours

Endocrinology Practice Receptionist

A well-established endocrinology practice in Falls Church/Arlington is seeking a capable and highly organized Medical Receptionist to join our dynamic healthcare team. The successful candidate's primary responsibilities will include greeting and checking in/out patients, collecting patient co-payments, processing required paperwork, and scheduling appointments. Furthermore, you will be assigned to a specific provider to manage their schedule, ensuring it remains current and fully utilized. Additional responsibilities include maintaining our electronic health records, upholding organization in work areas, and cultivating a welcoming environment for our valued patients.

Medical Receptionist Duties and Responsibilities

*Warmly greet patients upon arrival, ascertain their needs, and guide them to the appropriate area within the facility.

*Efficiently collect patient contact information, verify insurance coverage, collect co-payments, and process new patient paperwork.

*Answer and manage incoming telephone calls, promptly redirecting them to the appropriate staff member and responding to voicemail messages in a timely manner.

*Skillfully manage provider waitlists, optimize schedule openings, and maintain office inventory.

*Provide support to physicians by assisting with patient correspondence, including emails and inboxes.

*Ensure a safe and secure environment for both patients and staff.

*Diligently maintain the medical records database to ensure patient information is current and accurate, and promptly fulfill medical document requests via fax.

*Undertake additional administrative tasks as required.

Requirements

*Prior experience in medical assisting or administration.

*Proficiency in Electronic Medical Records (EMR) systems is preferred.

*Demonstrated ability to establish and sustain a welcoming and professional environment.

*Proven experience in answering and screening incoming calls, as well as scheduling appointments.

*Exceptional communication and problem-solving skills.

*Ability to excel in a fast-paced environment and prioritize tasks effectively based on individual needs.

*Capacity to work both independently and collaboratively with administration and staff.

*Excellent verbal and written communication skills.

Multilingual is a plus

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Expected hours: 40.00 per week

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Paid time off

Schedule:

8 hour shift

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 2 years (Preferred)

Work Location: In person

The Endocrinology Group

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