Front of House Restaurant Manager — Where Thoughtful Hospitality Comes First

At Iron Bridge Wine Company, we’re not just another restaurant. We’re a tight-knit crew with big dreams, strong opinions about wine, and even bigger personalities. We believe great hospitality is about forging real connections — through food, through wine, and through the way people feel the moment they walk through the door. Our goal is simple: make every guest feel like they’re part of our extended family (the good kind).

We’re looking for an experienced Front of House Restaurant Manager who truly loves the dining room — someone who understands full-service hospitality at a high level but still believes warmth, humor, and heart are just as important as polish and precision. You believe that the extra effort is rarely extra to the guest — and that the smallest moments are often the most memorable.

What You’ll Bring

Experience in full-service or fine-dining restaurants
A genuine love of hospitality and taking care of people
A confident, steady presence on the floor (even when things get spicy)
The ability to lead, teach, and motivate without ego
High standards, a good sense of humor, and a big heart

What You’ll Do

Set the tone for a warm, welcoming dining room every service
Lead and support a front-of-house team that actually enjoys working together
Build meaningful relationships with guests, regulars, and the occasional wine nerd
Maintain strong service standards while always looking for ways to surprise and delight
Partner with leadership to grow a culture rooted in care, trust, and pride

If you believe hospitality should feel thoughtful, personal, and just a little bit fun — and that a great meal can genuinely make someone’s day — we’d love to meet you.

What Sets Us Apart:
We live by five core beliefs that guide everything we do:

We're All In Start To Finish
We Treat Everyone Like They Are Someone Special
We Believe in Creating Memorable Moments
We Believe in Hard Work And High Fives
We Believe in taking our work seriously but not in taking ourselves seriously

What We're Looking For:
If you're the kind of person who clicks with our team, possesses an unwavering commitment to hospitality, and thrives amidst organized chaos, then you might just be the perfect fit. Here are some qualities we value:

Exceptional hospitality skills
Attention to detail, even when things get hectic
Ability to juggle multiple tasks with ease
A team player who can also take the lead when needed
Reliability and strong follow-through
Superhuman guest skills and a never-ending smile
Proficiency in MS Office / Google Docs / Google Drive
Experience with OpenTable & Toast POS is a plus
A passion for learning and adapting to change

What Our Guests Expect:
As our brand ambassador, you'll be responsible for:

Giving every guest a warm welcome and answering their questions
Representing The Bridge with pride and enthusiasm
Being “stage ready” and ready to work at all times
Contributing ideas to help improve our restaurant

A Day in the Life:
Every day at Iron Bridge Wine Co. is an adventure. You might find yourself:

Managing lunch and/or dinner service
Leading our front of house training program
Handling employee schedules and keeping everyone happy
Tackling a variety of tasks from menu printing to problem-solving
Celebrating our victories at the end of the day

What We Offer:

Full-time position with approximately 50 hours per week
Twelve-week initial trial period to ensure mutual fit
Two weeks PTO, company health insurance, and complimentary meals
Opportunities for growth within our restaurant family
Generous discount program for dining in and take-out wine

If you're still reading, congratulations! You might just be the rockstar we're looking for. Head over to our career site to fill out an application and let's embark on this journey together. We can't wait to meet you!

To fill out an application please visit our career site

https://ironbridge.bamboohr.com/jobs/view.php?id=29

Benefit Conditions:

Waiting period may apply
Only full-time employees eligible

Work Remotely

This Job Is Ideal for Someone Who Is:

Dependable -- more reliable than spontaneous
Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
High stress tolerance -- thrives in a high-pressure environment

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Paid training
Vision insurance

Application Question(s):

What do you think your last team would say was your “superpower” as a manager and why?
Our belief is “the customer is not always right, but they are always the customer.” What does that mean to you?
What does Hospitality mean to you?

Experience:

Full Service Restaurant: 2 years (Preferred)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)

Ability to Commute:

Columbia, MD 21044 (Required)

Ability to Relocate:

Columbia, MD 21044: Relocate before starting work (Required)

Work Location: In person

The Iron Bridge Wine Company

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Front of House Restaurant Manager