About the Organization

The Salvation Army is an international movement and an evangelical part of the universal Christian Church. Its mission is to meet human needs without discrimination. National Headquarters (NHQ) supports the work of The Salvation Army across the United States and internationally by providing leadership, resources, and strategic support to territorial and local operations.

The Administrative Specialist provides comprehensive administrative and clerical support to the Strategic Initiatives Department at The Salvation Army National Headquarters (NHQ) in Alexandria, Virginia. This position supports department leadership and staff through effective coordination, communication, and organization, while handling sensitive information with discretion and professionalism.

Key Responsibilities

Manages National Headquarters Property Department and related properties to ensure safe, efficient, and well-maintained operations. Oversees staff and contractors; administers building security and the Siemens Apogee Energy Management System; monitors compliance with ASHRAE, OSHA, and ADA requirements; prepares RFPs, solicits bids, and negotiates vendor pricing and services; administers the headquarters vehicle fleet; coordinates repairs, maintenance, and small construction projects for buildings, equipment, vehicles, and officers’ quarters; maintains inventory control; serves as the primary liaison to internal departments and external service providers; and arranges backup support for mailroom and switchboard functions as needed.

Manages National Headquarters building services and properties to ensure safe, efficient, and well-maintained operations. Remains on site and available to support special events held in the building.

Assists the NT-SBA with space planning and manages schedule changes, renovations, and space reassignments as requested.

Ensures compliance with applicable building codes and regulations, including ASHRAE, OSHA, and ADA requirements, by coordinating inspections, permits, and equipment repairs.

Develops project specifications and solicits bids from qualified contractors and vendors.

Meets with vendors, suppliers, and service providers as needed; compares products, services, and pricing; recommends vendors; prepares bids and requests for proposals; negotiates terms for approval; and verifies required liability insurance coverage.

Performs administrative work related to special property projects; prepares correspondence and supporting documents; produces comparison drafts as needed; and verifies accuracy and completeness before submission for approval and signature.

Supervises Property Department employees; trains staff on procedures; assigns and monitors work; consults with section/departments heads on service issues; reviews and approves time sheets and leave requests; completes performance evaluations; participates in interviews and hiring recommendations as requested; resolves personnel concerns; and conducts regular staff meetings.

Administers building security systems; reports issues to the security provider; serves as the primary 24-hour emergency contact for security violations; and responds after hours, including returning to NHQ when necessary. Processes confidential security requests, including security card issuance, access changes, access reports, and notifications regarding closings and holidays. Maintains the vehicle key safe and an accurate key inventory at all times.

Plans, coordinates and leads NHQ’s Safety Committee, and submit minutes of meetings for appropriate approval.

Coordinates the maintenance and repair of mechanical systems, HVAC equipment, and heating settings. Schedules elevator maintenance and periodic fire alarm testing.

Processes work requests submitted through the NHQ Property Work Request database, sets priorities and assignments, monitors progress, follows up with department personnel, and reports on response timeliness and efficiency as directed by the NTSBA.

Performs on-site maintenance and arranges outside service when needed.

Arranges lawn care, snow removal, and maintenance for NHQ properties and officers’ quarters. Assists officers with minor plumbing, electrical, carpentry, and repair needs as requested, and maintains a preventive maintenance schedule.

Prepares and processes purchase requisitions in accordance with established policies and procedures; maintains complete supporting files; prepares related correspondence; and ensures timely, accurate processing.

Prepares and helps manage the annual Property Department budget.

Qualifications

Required

Education & Experience

High School diploma or G.E.D. required supplemented by secretarial courses preferred,

and

Two to three years progressively responsible experience performing supervisory duties in a general office,

and

six to eight years experience in facility/property management, building service or property management field including security administration,

or,

any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

LICENSES AND CERTIFICATIONS:

Valid Driver's license.

Preferred

Knowledge of general commercial and residential building codes.

Knowledge of general commercial and residential construction, framing, carpentry, plumbing, electrical, and maintenance processes.

Ability to use and maintain the appropriate equipment and tools for the job.

Ability to run electrical, computer and telephone cable.

Knowledge of city code requirements.

Knowledge of OSHA, ADA, and ASHRAE standards and guidelines.

Ability to supervise, inspire, assign and monitor, and evaluate work of area personnel for accuracy, timeliness, and completeness.

Ability to plan, assign, and coordinate work with area staff and NHQ section/department heads or their representatives in a manner to ensure compliance with deadlines.

Ability to plan, organize, and prioritize work in order to accomplish work in compliance with quality standards and deadlines.

Ability to determine the most effective and efficient method to accomplish work objectives and goals and to work under limited supervision.

Ability to prepare spreadsheets and to maintain computer databases.

Ability to negotiate successfully with contractors and vendors to obtain the best product and services at the most reasonable prices.

Ability to respond to after hours (24 hour emergency) security violation calls including returning to NHQ.

BENEFITS:

Health insurance (Including Dental, Vision & Hearing)
Group & Voluntary Term Life Insurance
FSA
403(B)
Pension plan
Paid time off
Free lunch
Free parking

Ability to Commute:

Alexandria, VA 22314 (Required)

Work Location: In person

The Salvation Army National Headquarters

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