The University Club of Washington, DC is looking to enhance its team with an enthusiastic and motivated experienced Restaurant Server.

About the Club

The University Club of Washington, D.C. is one of America’s oldest and finest private, member-owned clubs. Located in the heart of the nation’s capital, The University Club was founded in 1904 and is one of the nation’s most historic city clubs. It has the honor of consistently being recognized as a Distinguished Club of the World and was most recently ranked #14 among the nation’s Top 50 Best City Clubs in America by Platinum Clubs of America. Just three blocks from the White House, the Club contains seven indoor and outdoor dining venues, 60 guest rooms, two squash courts, one pool, one full-service day spa, a newly renovated fitness complex, and special event venues. The hallmarks of our Club are elegance and tradition, athletics, sociability, and a celebration of intellectual pursuits.

The Restaurant Server is responsible for providing friendly, engaging, and superior service to every member and guest. Takes and delivers food and beverage orders in a timely manner while creating a warm, friendly atmosphere. Keeps their assigned stations cleaned and always stocked. Secures payment for all checks and process checks through the POS in a timely manner. Assist other team members with various duties as assigned.

ESSENTIAL DUTIES included but not limited to:

Presents updated menus, answers questions, and make suggestions regarding food, beverage menu options; presents member signing chit prior to start of service.
A record order on check or memorize the order.
Inputs orders in the Jonas ordering system for kitchen and service bar preparation.
Serve meals to members/guests in a professional and timely manner.
Observes dinners to respond to any additional requests and to determine when the meal has been completed.
Presents total charges are incurred and accept payments.
Clears and resets tables at the conclusion of each course.
Maintain clean, current and appropriate menus for each meal period.
Must have complete and thorough knowledge of all food and beverage items served in the Grille, Pub and Sports Lounge.
Removes soiled dishes from table; brings them to dish washing area.
Maintains cleanliness of Grille and follows opening and closing procedures.
Completes set up and teardown of banquet and dining events as assigned.
Carries food to tables using the correct seat positions on the ticket.
Place entrée to the correct seat positions, accordingly, serving the women first.
Sets tables with silverware, glassware and other items.
Polishes silverware before and after shifts.
Cleans dining room areas.
Removes soiled linen, restocks work area with clean linens.
Stocks servers’ station with supplies.
Restocks bus station continually with ice, coffee, teas and other supplies.
Collect trash from the dining room, grill and other specified places after each serving period.
Maintain cleanliness of all dining and other areas as needed or directed.
Dusts chairs before and after meals.
Keeps ice bins and buckets filled.
Through knowledge of the menus offered at the Club.
Set up, stock, and maintain work areas. Also make sure stations are stocked for the oncoming shift.
All food products (hot and cold) are kept full, clean and garnished.
Inspect, maintain the cleanliness and presentation of all china, glass, and silver prior to use.
Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
Responsible for overall preparation of condiments, garnish trays, lemon wraps, pres-set ramekins with all sauces, etc. Food delivery and presentation of food items to outlets.
Ensure that all food is transported, handled and stored in a wholesome and sanitary manner.
Follow all Clubs safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager/supervisor.
Ensure uniform and personal appearances are clean and professional
Greets, welcome and acknowledge all members/guests according to Club standards.
Provide courteous service to our members/guests and be cordial to all Team Members.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with co-workers in the outlets and kitchen, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards are met.
Fulfill outlets needs as needed as a busser, fill water and refill the drinks to the diners. Pick-up the dirty dishes from tables, replenish supply of clean tablecloths, napkins, plates, silverware, glassware and dishes in dining room.
Complete closing duties, including storing all reusable goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist (to be provided by manager).
Other duties as assigned by management.

Minimum Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

· Attention to detail and organizational skills.

· Time management and multitasking skills.

· Excellent verbal and written communication skill.

· Ability to solve problems and diffuse tense situations.

· Maintain confidentiality of membership information.

Expectations:

· Become familiar with the culture, history and expectations of The University Club of Washington, DC.

· Thorough knowledge of private club’s services, amenities.

· Be honest, reliable.

· Be ready to begin work at the specified time.

· Be well-groomed and aware of personal hygiene; adhere to dress code policy as mentioned in policy handbook.

· Always offer courteous and sincere hospitality. Understand what is meant by “good customer service.” Provide uniform, efficient, courteous, high-quality service in a clean and organized environment.

· Handle, understand and respond to member/guest complaints and needs calmly and advise effectively or seek assistance from management.

· Follow training guidelines using good judgment and common sense.

· Communicate and work well with supervisor and other club staff.

· Keep your work area, equipment, and lobby clean and orderly. Has a concern for cleanliness and orderliness of work area and equipment.

· Use good judgment and common sense.

· Energetic, positive, professional, and self-motivated personality with effective oral and written communication skills required.

· Be a clear thinker, remain calm and resolving problems using good judgment.

· Work cohesively with co-workers as part of a team.

· Keep all business confidential both on and off duty.

Experience and Training:

· High School Education: or 3 years related experience or training; or equivalent combination of education and experience.

· Food Handlers Certificate.

· Must be 21 Years of Age (To serve alcohol).

Physical Demands & Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Compensation Details:

· Plus Commission program

· Group health, and dental, 100% of premiums paid by the club for employees. Eligible for coverage after 90 days of employment.

· Term life insurance

· Flexible Spending Program (FSA)

· A tax-deferred 401K program

· Generous Paid Time Off, inclusive of vacation, holidays, and sick leave

· Professional development opportunities

For more information about our company, visit our Website: www.universityclubdc.com. Interested candidates should e-mail or fax resume with salary requirements & history to Human Resources (202) 824-1385 or resume@universityclubdc.com.

Job Type: Part-time

Pay: $22.00 - $26.00 per hour

Expected hours: No less than 35 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Food provided
Paid sick time
Paid time off
Paid training
Referral program
Tuition reimbursement
Vision insurance

Work Location: In person

The University Club of Washington, DC

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