We are looking for a Retail Sales Representative to provide excellent customer service. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify customer needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.

Responsibilities

Greet and direct customers
Provide accurate information (e.g. shipping tiers, pricing and after-sales services)
Answer customers’ questions about specific products/services
Conduct price and feature comparisons to facilitate purchasing
Cross-sell/up-sell products
Ensure racks are fully stocked
Coordinate with the team to provide excellent customer service (especially during peak times)
Provide customer feedback to the Store Manager
Stay up-to-date with new products/services

Skills

Proven work experience as a Retail Sales Representative, Sales Associate or similar role
Understanding of the retail sales process
Basic math skills
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Flexibility to work various shifts
High school degree

Job Type: Full-time

Pay: From $17.50 per hour

Expected hours: 40 per week

Shift:

10 hour shift
8 hour shift

People with a criminal record are encouraged to apply

Education:

High school or equivalent (Required)

Experience:

Customer Service: 1 year (Preferred)

Shift availability:

Day Shift (Required)

Work Location: In person

The UPS Store 6532

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Retail Sales Associate