The UPS Store is seeking a Part-Time Center Associate to work at our American University campus location and our nearby Tenleytown location. The Associate will be expected to deliver world-class service, advising customers on our products and services. The ability to verbally convey information in a clear and concise manner is required.

The ideal candidate will be a current student (undergraduate or post graduate), have previous retail sales experience, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

The candidate should be able to work a flexible schedule during our store operating hours: 9-7 Monday-Friday, 10-5 Saturday, and 11-5 Sunday.

RESPONSIBILITIES

Deliver outstanding customer service to walk-in customers and telephone inquiries
Continuously practice good listening skills with customers and co-workers
Take ownership of the customer's shipping needs and offers viable solutions
Learn all product and service offerings, alternative solutions, and industry trends
Operate all equipment, software, and devices in an expert fashion
Maintain a clean, organized, and safe working environment
Perform other duties as assigned

QUALIFICATIONS

Currently enrolled in a college curriculum
Must be available to work during college summer break, May through August
Outstanding listening skills
Strong verbal communication skills, including spelling and math
Prompt, reliable, and responsible
Able to lift 50+ pounds
Willing and able to work 15 to 30 hours per week

The UPS Store American University #0480

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Part-Time Center Associate