Title: Training Specialist

Location: United States

Job Description:

Summary

We are seeking an enthusiastic and motivated Training Specialist to join our team. In this role, you will support the Senior Training Specialist in delivering engaging and effective training programs that elevate employee performance, engagement, retention, and provide one-on-one or group coaching to new employees. The ideal candidate will have a passion for coaching and mentoring and the ability to motivate and inspire our team to achieve their goals. The specialist will have extensive trader support experience, be a master communicator, thrive in a fast-paced environment, clearly understand how Topstep’s program works, and have existing knowledge of day trading. The specialist will embody one of Topstep’s core values, ‘We care deeply about and support the well-being of our team,’ by creating a supportive and inclusive work environment, actively addressing employee concerns, and providing a personalized training program to help them succeed.

Key Responsibilities

Assist in planning, organizing, and executing training sessions.
Deliver portions of training content under the guidance of the Manager of Training.
Prepare and distribute training materials, resources, and equipment.
Provide personalized support and feedback to trainees.
Monitor trainees’ progress and document performance metrics.
Handle administrative tasks, including scheduling, attendance tracking, and follow-ups.
Help maintain a positive, engaging, and professional learning environment.
Stay updated on industry trends and contribute ideas for improving training programs.

Onboarding

Assist with coordinating and hosting onboarding sessions and ensure a smooth transition into Topstep.
Maintain onboarding materials, checklists, and resources for new employees.
Partner with the recruiting team and IT to ensure all necessary tools, systems, and credentials are created and set up before the new hires’ start date.
Solicit feedback from new hires to ensure proper onboarding after the 30-day mark.

Continuous Improvement and Support

Stay up to date with workflows and processes to improve efficiency and minimize knowledge gaps.
Stay up to date with industry best practices, trends, and learning technologies.
Maintain and update Learning Management Systems and other training platforms.

Required Qualifications and Key Competencies

Minimum 1 year of continuous full-time employment at Topstep with a performance record in good standing.
Demonstrated excellence in interpersonal communication, with documented experience building trust and rapport across cross-functional teams or leadership levels within Topstep.
Proven experience facilitating live or virtual sessions (e.g., workshops, training, or team meetings) for groups with positive participant feedback or performance metrics.
Strong analytical and decision-making skills, evidenced by direct involvement in a project or initiative where data analysis led to measurable improvement or outcome.
Self-motivated and highly organized, with examples of independently managing competing priorities while meeting deadlines in a fast-paced environment.
Minimum 1 year of hands-on experience in a formal coaching, training, or L&D capacity (either internally at Topstep or in a prior role), with clear impact on employee performance or engagement.

Company Culture & Perks

Topstep is an engaging working environment which ranges from fully remote to hybrid. We foster a culture of collaboration with cameras-on during meetings and a robust Slack environment for communication. 
Nine (9) Company-paid Holidays and generous Family Leave. Paid time off is accrued monthly.
Competitive 401(k) matching, health, dental, and vision insurance is offered for full time employees 
Vacations are encouraged with a bonus for taking 5 consecutive days. Employee referrals are bonused. Topstep offers a food and groceries budget and contributes towards health and wellness.

New Hire Base Salary Range

$63,000-$73,000
Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidate&#39;s geographic region, job-related knowledge, skills, and experience among other factors.

Eligibility & Location Restrictions: We are currently unable to hire candidates residing in the following states: California and Montana. If you are located in one of these states, we encourage you to check back in the future for opportunities as our hiring policies may change.

Equal Opportunity Employer

Topstep is an Equal Opportunity Employer. We are committed to fostering an inclusive environment where all employees and applicants are valued. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status, in compliance with applicable federal, state, and local laws.

Topstep

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