Case Manager – Adult Medical Day Care (Hybrid – Maryland)

Location: Remote + Field-Based
Job Type: Full-Time
Salary: $60,000 + Quarterly Bonus

Make a Meaningful Impact in Healthcare

Total Care Services, Inc. (TCS) is seeking a Case Manager for Adult Medical Day Care Services (MDCSW) to support individuals with complex medical and functional needs. In this role, you will help clients receive quality care in community-based settings rather than institutional environments.

With over 21 years of service, TCS is a nonprofit organization committed to person-centered care, regulatory excellence, and community impact.

Compensation & Benefits

Base Salary: $60,000
Quarterly Bonus: Up to $1,250 based on performance
Public Service Loan Forgiveness (PSLF) eligible employer
Hybrid work environment (remote + local travel)
Mileage reimbursement

Benefits Package Includes:

Medical (Kaiser), Dental and Vision (Mutual of Omaha)
401(k) with matching
Paid Time Off (PTO)
Flexible Spending Account (FSA)
Company-paid Life, AD&D, and Short-Term Disability
Flexible scheduling options
Employee discounts
Employee referral program (Bonus of $1,000)

About the Role

As a Case Manager – Medical Day Care Services, you will provide person-centered case management to individuals (age 16+) who meet nursing facility level of care but choose to live in the community.

Key Responsibilities

Conduct assessments using Person-Centered Planning (PCP)
Develop and manage individualized service plans
Coordinate Adult Medical Day Care and community-based services
Document all service coordination activities in LTSS Maryland daily
Conduct in-person client visits
Monitor service effectiveness and client outcomes
Ensure compliance with program and regulatory requirements
Maintain accurate and timely documentation

Qualifications

Required:

Bachelor’s degree in Human Services or related field (or approved equivalent)
Some experience in case management or service coordination
Strong communication, documentation, and organizational skills
Valid driver’s license, reliable transportation, and safe driving record
Ability to travel locally throughout Maryland
Must be at least 21 years old
Ability to pass background checks
Authorized to work in the United States

Preferred:

Experience with Adult Medical Day Care or Medicaid Waiver programs
Familiarity with LTSS Maryland system
Experience working with individuals with complex medical or behavioral needs

Schedule

Full-time, Monday through Friday
Flexible based on client needs

About Total Care Services, Inc.

Total Care Services, Inc. is a nonprofit healthcare organization providing community-based services across Maryland. Our mission is to help individuals live independently while receiving the care and support they need.

Equal Opportunity Employer

Total Care Services, Inc. is an Equal Opportunity/Affirmative Action Employer committed to a diverse and inclusive workplace.

Job Type: Full-time

Pay: $60,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Application Question(s):

Did you receive a Bachelors or Masters degree?

Education:

Bachelor's (Required)

Experience:

Microsoft Office: 3 years (Required)

License/Certification:

Drivers license (Required)

Work Location: On the road

Total Care Services, Inc.

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