About us

TrueREST Alexandria is a Floatation Therapy Spa in Alexandria, VA. What is floatation therapy you ask? Imagine 10 inches of skin-temperature water with 1,000 lbs. of epsom salt. Your body naturally floats in our pods, allowing you muscles to completely relax, and your mind to relax, let go, and rejuvenate. Join us to help build awareness of the benefits of float therapy for our customers' mind, body, and spirit.

Our work environment includes:

Competitive commission and bonus programs
Growth opportunities
Free floats!

We are seeking a highly motivated and experienced Float Spa Team Lead to lead our newly opening floatation therapy spa in Alexandria, VA. As the Float Spa Manager, you will be responsible for overseeing all aspects of the spa operations, ensuring the highest levels of customer satisfaction, and promoting a culture of wellness and relaxation.

This individual is in charge of proper implementation of all company policies and procedures, while meeting the highest of brand standards. They will oversee all personnel in the location and are responsible for the ongoing education, training, and development of personnel. The Manager is the point of contact when the individual site needs support or assistance regarding any comments, suggestions, or issues pertaining to the spa. The manager should possess the highest level of knowledge on location sales/marketing, facility maintenance, and Pod maintenance/chemical analysis, and should demonstrate that knowledge through leadership and support of their team.

The Manager’s areas of responsibility include, but are not limited to the following:

1. Staffing

Determine staffing needs and hiring strategy to ensure adequate coverage of hours and maintain quality guest experience
Recruit, interview, hire, and train new team members
Perform ongoing staff training and evaluations
Conduct performance reviews twice per year
Maintain employee personnel folders
Review staff incidents and infractions to determine corrective actions and/or discipline
Set and monitor goals with the team

2. Team Scheduling

Create bi-weekly schedule to support adequate coverage for daily operations using Zoomshift
Update and revise schedules, time off requests and shift swaps as needed
Manage payroll, hours, and team members clocking in/out
Includes tracking correct hours and correcting late, missed, or duplicate entries

3. Oversight of float consultants

Meet with Spa Manager and owners weekly to review operations, maintenance, inventory, membership status, and promotions
Review weekly report at the start of each week
Oversee weekly team communications via email

4. Marketing and Promotions

Educate staff on all current marketing and promotions
Track sales and promotions for ROI and bonuses
Oversee in-house and off-site events, including involvement in local Chambers of Commerce and/or networking groups

5. Location Growth and Sales

Work directly with owners to outline, manage, and execute key sales milestones
Milestone targets should include goals for membership conversion rates and gross sales
Implement Corporate-provided marketing tools, as well as create new initiatives to stimulate growth
Review P&L weekly to ensure the location maintains healthy margins and meets monthly goals

Qualifications:

Minimum of 2 years of experience managing a spa or wellness center.
Strong customer service and communication skills.
Knowledge of float therapy or other holistic wellness practices.
Ability to manage a team of employees, including hiring, training, and scheduling.
Experience with financial management, including budgeting, forecasting, and reporting.
Strong organizational and multitasking skills.
Passion for promoting health and wellness.

If you are a highly motivated, organized, and customer-focused individual with a passion for wellness, we invite you to apply for this exciting opportunity. We offer competitive compensation, opportunities to earn bonuses, a supportive work environment, and the opportunity to grow with a rapidly expanding franchise.

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

Employee discount
Flexible schedule

Shift:

10 hour shift
8 hour shift
Day shift
Evening shift
Morning shift
Night shift

Application Question(s):

Do you have at least 2 years of sales management experience?

Experience:

Sales: 3 years (Required)
Management: 2 years (Required)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)

Work Location: In person

TrueREST Alexandria

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