Position: Service Manager

Range: $34.00 to $36.00 per hour, based on experience

Reports to: Community Manager

Location: SW Washington, DC

The UIP Companies, Inc. (UIP), is currently sourcing for a Service Manager, serving properties in Washington, DC, responsible for overseeing the maintenance function, managing the Service Technicians, and performing regular and emergency maintenance, including maintaining equipment and machinery. Reporting to the Community Manager, the Service Manager ensures the safety and satisfaction of our residents, and protection of our assets for our investors, through proactive and responsive maintenance and customer service, and careful budget management. Universal HVAC Certification required

Hours of work: 9am to 6pm, Monday to Friday; some weekends, as necessary; on call every third week

Responsibilities

Manage work requirements of the Service Technicians
Receive work orders from the Service or Community Manager, attending to each in an efficient(s) and assign accordingly, attending to each in an efficient and timely manner
Oversee work performed by vendors and outside contractors
Diagnose and perform ad hoc minor and routine maintenance/repair in a timely and professional manner
Maintain company tools and equipment
Perform building and common area upkeep on a daily basis and weekly cleanup of maintenance and storage rooms
Alert the Community Manager of any unusual occurrences or damage observed
Perform snow removal and de-icing at the property as needed
Assist with other projects and duties as necessary
Perform effective emergency maintenance after hours as required
Maintain a professional and courteous manner towards residents, vendors, and other employees
Perform other projects and duties as requested

Qualifications

High School diploma or GED
Proven experience in property maintenance including 2-3 years in an Assistant Service Manager role managing other maintenance technician
Universal HVAC Certification required
General apartment maintenance experience
Skilled in diagnosing and solving maintenance issues
Knowledge of plumbing, electrical, drywall repair, painting, appliance repair, grounds keeping, cleaning/housekeeping, and snow removal
Knowledgeable and skilled in the safe use and maintenance of related tools and equipment
Proven ability to effectively manage a small maintenance team
Excellent customer service to residents and vendors and ability to communicate clearly and effectively with residents, vendors, and team members
Strong organization and time management skills with the proven ability to work and deliver without direct supervision
Ability to work well under pressure, follow up and follow through, and effectively handle emergency and pressure-sensitive situations
Must regularly lift and/or move up to 50 pounds, and occasionally lift/move up to 100 pounds
Must have dependable vehicle to transport tools and equipment to job sites, proof of liability insurance, and a valid driver’s license

The UIP Companies, Inc, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, protected Veteran status, or any other applicable legally protected characteristics.

UIP Companies

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