Job Overview

Provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country. This position will report into the VIP Petcare team. Part- Positions Available.

Essential Duties and Responsibilities (Min 5%)

Collect payment, dispense and label medication, and review discharge paperwork with pet parents
Safely restrain / hold pets for wellness procedures including vaccines, nail trims and microchipping
Collect and prepare blood and fecal samples for laboratory testing
Drive vans to and from clinics responsibly; load and unload the vans upon arrival and departure (Community Clinics)
Make recommendations for services and products to every pet, every time, based on the pet’s lifestyle and an understanding of canine and feline diseases
Maintain a clean and sanitary work environment by disinfecting surfaces and equipment between each pet
Ability to execute inventory processes by maintaining accurate product counts and managing expiration dates for vaccines and products
Promote a culture of safety in your clinic and live our values while reinforcing our brand promise with pet parents, partners, and team members
Provide customer service to pet parents by answering questions and assisting them through the clinic process
Achieve goals as set by your manager including dollars per pet, pets per clinic, preferred product and microchips sold
Scan pets for microchips
Prepare canine and feline vaccines
Establish and maintain effective relationships with pet parents and partners
Other duties as assigned

Required Qualifications

Experience: Must be 18 years of age or older with a valid driver’s license and VIP Petcare Pass MVR Check with reliable transportation to and from work. Previous customer service sales experience.

Education: High School Diploma or equivalent required

Preferred knowledge, skills or abilities

Present professional appearance and positive conduct
Punctuality and dependability highly valued
Navigate computer software (iPad, Bluetooth devices and more)
Strong organizational, problem-solving, and analytical skills
Ability to work within a team to meet team goals and objectives
Comfort level in approaching host location’s customers to educate about our clinics
Ability to adapt to changing priorities

Working Conditions

Must be able to drive a company vehicle for long hours and in various terrain and weather conditions. Portion of workday spent in vehicle. (Mobile Vet Service - Community Clinics)
Some outdoor clinic work and activities may be necessary
Must be able to work for prolonged periods of time in the field, including 12–14-hour days
Must be able to work both weekend days , varied weekdays and times, occasional overnights

Physical Requirements

Sitting
Standing (not walking)
Walking
Kneeling/Stooping/Bending
Driving a vehicle
Lifting up to 10 pounds
Lifting up to 20 pounds
Lifting up to 50 pounds

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.

Company Info

At Tractor Supply and VIP Petcare by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.

Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.

Pay: $17.67-21.98 per hour

Benefits:

Employee discount

Application Question(s):

Can you work both Saturday and Sunday

Work Location: In person

Pay: $17.67 - $21.98 per hour

Expected hours: 15.0 – 40.0 per week

Benefits:

Employee discount

Work Location: In person

VIP Petcare

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