We are currently seeking an Administrative Assistant for our Swimming Pool PoolCarePlus Maintenance Division. The Administrative Assistant is responsible for handling a variety of tasks for this department in an effective and timely manner. The ideal applicant will be a self-motivated learner that genuinely enjoys being a team player. This person will work with both teams to drive the company's success.

Routine duties include:

Writing customer proposals.
Answer customer questions in a timely, polite and knowledgeable manner. Greets all customers over the phone in a friendly manner as well as always saying "thank you".
Provide clerical support to the Pool Care Plus team.
Promote the overall image of Watercrafters by communicating effectively and efficiently.
Maintain a clean and organized work environment.
Organize photo files, maintain database, and perform data entry
Assist with tracking quotes.
Answer and maintain customer email communication as needed
Answer phone calls, determine appropriate services needed and maintain Voicemail box
Coordinate with Pool Care Plus manager on follow-ups as needed
Organize and maintain customer folders and database as needed
File completed invoices, contracts and other items as needed
Assist with work order tickets for our PoolCarePlus Maintenance Division

Qualifications

Previous office experience is desirable.
Excellent oral and written communication
Must speak English fluently.
Excellent math and computer skills
Detail oriented and good organizational skills
Have good interpersonal relationship skills and be a team player
Ability to perform multiple tasks simultaneously with the appropriate level of attention to each
General computer skills and ability to learn to use new software
Working knowledge of Microsoft Outlook, word and Excel
Previous pool industry experience is desirable.
Excellent customer service skills
High school Diploma
Spanish speaking skills

Watercrafters is committed to continuing education and provides extensive industry training to all its staff.

A full-time position is available. Weekend hours are required during the busy Spring and Fall. Hours:

Work Schedule:

Monday – Saturday (April – Mid June) -8:00 am to 6:00/7pm or as needed.

Monday – Saturday (Sept – October) - 8:00 am to 6:00/7 pm or as needed.

Monday – Friday (Mid-June – August 31) – 8:00a – 6:00pm or as needed.

Monday – Friday (Nov – March), 8:30 am to 4:00pm

Benefits: waiting period applies

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Expected hours: 35 – 45 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Administrative: 1 year (Preferred)

Work Location: In person

Watercrafters

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