About Weee!
Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food. By partnering with local suppliers, redesigning the value chain and leveraging social buying, Weee! is reshaping the grocery business entirely. You can read more about us on Business Insider, Reuters and TechCrunch.

Weee! is headquartered in Fremont, CA, and is currently available coast to coast with exceptional growth (5x YoY) across geographies, categories and ethnicities. We have raised $800M+ in funding to date from leading investors including Softbank Vision Funds, DST, Blackstone, Tiger Global, Lightspeed Ventures, Goodwater Capital, XVC and iFly. The opportunity now is to join a rocketship as we prepare for the next stage of growth, and an eventual public listing.

This role is onsite 5 days a week in Landover, MD

About the Role

The ICQA Specialist II will be responsible for overall inventory accuracy and managing shrinkage , including investigating customer complaint cases related to the inventory issues within the Fulfillment Centers. The location will be in Landover, MD

Roles & Responsibilities

Lead day-to-day work direction for ICQA Cycle Counters and Specialist I associates, including task assignment, productivity monitoring, and coaching
Conduct advanced inventory discrepancy research and root cause analysis; develop and implement corrective action plans
Analyze operational trends and build reporting tools using advanced Excel capabilities and tableau capabilities
Supervise execution of cycle counts, bin audits, and quality checks to ensure operational accuracy and compliance
Facilitate training for warehouse associates on operational SOPs to improve inventory related metrics
Plan physical inventory events including planning, execution, and reconciliation
Improve inventory-related processes and collaborate with department leaders to enhance KPI performance
Ensure safety, food-safety, and compliance standards are upheld at all times
Communicate performance results and systemic issues to leadership with clear documentation and recommendations

Qualifications

Bachelor's Degree required; Masters's degree preferred
5+ years of warehouse or operations experience, with at least 2 years focused in inventory management
Demonstrated experience providing task leadership, mentorship, or people-focused supervision
Advanced proficiency in spreadsheet and data analytics and visualization
Strong investigative and analytical skills with the ability to interpret complex data
Excellent verbal and written communication skills
Proven ability to work effectively under pressure, handle multiple priorities, and meet deadlines in a fast-paced environment
Experience supporting process improvement or continuous improvement initiatives preferred

Requirements

Ability to work 5 days onsite
Ability to work shift schedules, including nights, weekends and holidays as business needs
Must be able to work in freezer (-10°F to 32°F), refrigerated, and ambient warehouse environments for extended periods
Must be able to lift and move up to 50lbs and perform physically active work throughout the shift
Ability to stand, walk, bend, and reach for extended durations
Must demonstrate reliability, adaptability, and resilience in high-volume operational settings
Ability to reach above shoulder level at 72 inches (6 feet) without assistance
Ability to work at elevated heights up to 30 feet

Benefits

Comprehensive health insurance package, including medical, dental, and vision. PPO/HMO packages
401k, 4% company match
Equity and Bonus
Vacation, sick and holiday time off
Monthly mobile stipend
Monthly Weee! Points credits

Compensation Range

The US base salary range for this full-time position is $53,000 - $63,000
This role may be eligible to discretionary bonus, incentives and benefits
Our salary ranges are determined by role, level, and location

The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process.

Pay: $53,000.00 - $63,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: In person

Weee! Inc

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ICQA Specialist II