Receptionist
ROLE
We need an experienced Administrative Support professional to serve as a Receptionist at the U.S. Trade and Development Agency (USTDA). USTDA helps advance overseas infrastructure projects that create opportunities for U.S. exports while supporting jobs at home. In this role, you will staff and operate USTDA’s primary and secondary reception areas, greeting visitors and callers, issuing badges, coordinating visitor access, and providing professional assistance to high-level domestic and international guests. You will also manage clerical and facilities-related requests, support conference room scheduling, and ensure reception areas are organized and professional at all times. This is a full-time opportunity. We can offer a competitive salary, and a comprehensive benefits package.
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RESPONSIBILITIES

Staff and operate USTDA’s main reception areas on the 10th and 11th floors during normal business hours, providing backup coverage as needed
Greet and assist incoming visitors, including senior government officials, foreign dignitaries, congressional staff, and private sector executives, and issue visitor badges
Receive and route incoming telephone calls and inquiries to the appropriate office or individual
Coordinate visitor access with building security and maintain accurate visitor logs
Handle clerical support tasks including arranging local transportation, distributing parking vouchers and Metro cards, and processing courier deliveries
Log and respond to facilities requests submitted by agency staff, generating work order tickets, coordinating with building management, and escalating issues when necessary
Coordinate conference room scheduling and assist staff with meeting arrangements
Maintain the reception areas to ensure they are clean, well-organized, and professional in appearance at all times
Provide additional administrative support as required to assist agency operations

REQUIRED SKILLS/EXPERIENCE

1-3 years of experience in a professional office environment as a support assistant or receptionist, or equivalent position
Experience handling phone calls, emails, and mail, serving as the point of contact for internal and external communication
Experience managing calendars, scheduling meetings, appointments, and greeting high level guests
Experience creating and distributing correspondence, reports, and other documents
Track inventory of office supplies and notifying admin office of need to replenish those supplies.
Experience providing general office support like various administrative tasks, data entry, filing, and customer service
Ability to manage multiple tasks and prioritize effectively
Ability to manage the receptionist area
Effective written and verbal communication skills for interacting with various individuals
Proficiency in office software and equipment

REQUIRED EDUCATION / CERTIFICATIONS

High School diploma – required
Undergraduate degree – preferred

LOCATION

Arlington, VA 22209

CLEARANCE

US Citizenship
Ability to obtain and retain a SECRET security clearance

CLIENT

US Trade and Development Agency (USTDA), Information Resource Center (IRC)

TRAVEL

No travel required.

WORK HOURS

Full time = 40 hours a week, 8 hours a day

EMPLOYMENT CLASSIFICATION

W2 Classification

RELOCATION

Not eligible for relocation benefits.

West 4th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law.

Other Considerations: applicants will be subject to a background investigation. Individual’s primary workstation is in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time

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West 4th Strategy

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