Service Technician

Department: Operations

Job Summary:

The Service Technician will provide hands-on construction support and oversight for the Fleet team. Working both alongside teammates and, often independently, this role is a crucial part of ensuring projects are completed on time, in spec, on budget, and in top condition to exceed customer expectations. The Service Technician reports to the Production Manager.

Job Responsibilities:

Adhere to Wilmot’s Safety protocols, reporting on malfunctions of equipment and/or safety concerns within Wilmot yard.
Perform repairs to mobile trailers and storage containers including framing and basic carpentry, electrical, painting, flooring, plumbing, and all other facets of modular building repair
Provide backup for Quality Technician to perform inspections of returned leased buildings to determine repair scope of work
Provide backup for reporting on inventory levels of all equipment/tools/parts/VAPS needed for service tasks and for reorder purposes
Provide courteous customer service as needed with our internal departments
Ensure trailers are ready for scheduled delivery dates adhering to Wilmot’s high quality standards
Perform HVAC system checks and maintenance per company guidelines, as qualified
Clean, repair and ensure all modular units are in excellent condition
Other duties as assigned, being that this position description is intended to be a general overview of the role’s responsibilities and the work performed
Maintain the 5S methodology (Sort, Set in order, Shine, Standardize, and Sustain) in the workspace to enhance efficiency and safety.
Report on any deficiencies of workspace 5S principles and work with Production Manager to make necessary adjustments.
Attend and participate in safety meetings and training sessions.
Communicate effectively with coworkers, supervisors, and other departments to ensure smooth operations.
Provide feedback and suggestions for process improvements to optimize efficiency and safety.
Other duties as assigned, being that this position description is intended to be a general overview of the role’s responsibilities and the work performed

Service Technician Tiers:

Service Tech I – 1+ specialty skill demonstrated

Service Tech II – 2+ specialty skills demonstrated

Service Tech III – 3+ specialty skilled demonstrated with ability to train other Service Techs

Service Tech IV – Certified specialty skill, ability to train other Service Techs

Qualifications:

· High School diploma or GED required

· Minimum 1-2 years’ experience with hand tools, carpentry knowledge preferred

· Modular construction experience preferred

· A current valid license and good driving record required

· Must be able to work independently in a fast-paced environment, keeping on-task

· Have willingness & ability to learn new construction methods and trades

· Ability to lift/move 50 lbs

· Be a true team player with a “can-do” positive attitude

· Good communications skills to interact with internal team

· Ability to take direction, manage timelines & deadlines, and offer trouble shooting solutions as needed

· Have a solid work ethic that includes doing the right thing, being reliable, trustworthy and honest

Pay: $18.00 - $26.00 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance

Application Question(s):

This position requires a background check and pre-employment drug screening after a conditional offer is made. Would you be willing to undergo these if selected?

Ability to Commute:

White Marsh, MD 21162 (Required)

Work Location: In person

Wilmot Modular Structures

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Service Technician