The Sales Associate is a keyholder role focused on driving sales through a polished professional selling presentation, demonstrating product knowledge, and developing client relationships.
Responsibilities include but are not limited to:
Sales
-
Engage with clients to build sales on the sales floor and achieve monthly sales targets.
-
Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care
-
Achieve assigned sales and KPI targets
-
Daily store business reporting and awareness.
- Actively develop client book adhering to CRM guidelines and outreach.
Operations
-
Execute Visual Merchandise directives,; ensure that all products are perfectly displayed, efficiently organized, and accurately priced
-
Inventory control: Preparation of transfers, receiving merchandise, filling client orders, cycle counts
-
Participate in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising
-
Keyholding responsibilities: Maintain cash handling records, daily business reporting, opening and closing procedures, email communication
-
Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements
-
Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines
-
Safeguard company property and enforce loss prevention standards
-
Black Out Dates: February 10th-14th. Black Friday through New Year’s Day annually. Seasonal locations black out periods may vary.
Benefits
-
Employee discount and bi-annual clothing allowance (subject to local tax requirements)
-
Monthly commission earning potential 3% of individual sales
-
Health, vision and dental insurance benefits for qualifying full-time employees
-
401K contribution after applicable company waiting period
The Sales Associate is a keyholder role focused on driving sales through a polished professional selling presentation, demonstrating product knowledge, and developing client relationships.
Responsibilities include but are not limited to:
Sales
-
Engage with clients to build sales on the sales floor and achieve monthly sales targets.
-
Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care
-
Achieve assigned sales and KPI targets
-
Daily store business reporting and awareness.
- Actively develop client book adhering to CRM guidelines and outreach.
Operations
-
Execute Visual Merchandise directives,; ensure that all products are perfectly displayed, efficiently organized, and accurately priced
-
Inventory control: Preparation of transfers, receiving merchandise, filling client orders, cycle counts
-
Participate in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising
-
Keyholding responsibilities: Maintain cash handling records, daily business reporting, opening and closing procedures, email communication
-
Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements
-
Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines
-
Safeguard company property and enforce loss prevention standards
-
Black Out Dates: February 10th-14th. Black Friday through New Year’s Day annually. Seasonal locations black out periods may vary.
Benefits
-
Employee discount and bi-annual clothing allowance (subject to local tax requirements)
-
Monthly commission earning potential 3% of individual sales
-
Health, vision and dental insurance benefits for qualifying full-time employees
-
401K contribution after applicable company waiting period
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