Assistant Restaurant Manager

The Darcy • Washington, District of Columbia, United States • $42.98k - $64.12k / year • 2m ago

The Assistant Restaurant Manager plays a crucial role in ensuring a smooth restaurant operation. This position requires a dynamic individual with strong leadership skills and a passion for delivering exceptional guest experiences. You will work closely with the Restaurant Manager to oversee daily operations, manage staff, and maintain the highest standards of service and quality.

Responsibilities:

Operations Management:
- Assist in managing daily restaurant operations, including opening and closing procedures.
- Oversee food and beverage preparation, presentation, and service.
- Monitor inventory levels and place orders for supplies and food items.
- Ensure compliance with all health, safety, and sanitation regulations.
Staff Management:
- Recruit, hire, and train new staff members.
- Develop and implement staff training programs to enhance skills and knowledge.
- Create and manage staff schedules to optimize labor costs and ensure adequate coverage.
- Conduct performance evaluations and provide coaching and feedback to staff.
- Address employee concerns and resolve conflicts promptly and professionally.
Customer Service:
- Interact with guests to ensure their satisfaction and address any concerns or complaints.
- Train staff on excellent customer service techniques and standards.
- Handle guest feedback and resolve issues in a timely and effective manner.
- Foster a positive and welcoming atmosphere for guests and staff.
Financial Management:
- Assist in managing the restaurant's budget and controlling costs.
- Monitor sales and revenue performance and identify opportunities for improvement.
- Conduct regular inventory and cost analysis to optimize profitability.
- Ensure accurate and timely completion of all financial reports and paperwork.