Assistant General Manager (AGM)

Tacombi • Full-time • Bethesda, Maryland, United States • $75k / year • 1m ago

The Assistant General Manager (AGM) assists the General Manager (GM) in the management of the restaurant’s day-to-day operations and actively adopts, embodies and implements the Standards of Mexican Hospitality for our guests and staff.

LEADERSHIP:

Motivate and inspire your team to bring out the best in them every single day
Assist GM to lead the restaurant team in its day-to-day operations, hands-on leadership, attention to detail and an empowering approach to thoughtful decision making
Work with GM to foster an environment that thrives on teamwork, service, hustle and continuous improvement
Serve as an ambassador of the Tacombi brand to make a positive impact on the guests, team and community you touch

GUEST EXPERIENCE & OPERATIONS MANAGEMENT:

Ensure that all staff fully embody our mission, exceeding the highest standards of Mexican Hospitality to guarantee that all guests feel welcome and are given responsive, friendly and attentive service at all times
Thoughtfully schedule the staff with a consideration for business activity, while ensuring that both the guest expectations and the profitability targets are met
Actively participate and assist GM in the management of the cost structure of the business to hit profitability target for the restaurant
Ensure cleanliness and an “A” grade from Department of Health to reflect the care and pride in the service we provide

STAFF DEVELOPMENT:

Provide support to staff during service and identify ways to improve their performance
Assist GM to ensure that Tacombi Training Programs are being executed thoroughly and diligently; participate in the development of the FOH team and assist in the management of one-on-one employee performance evaluations
Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures

SKILLS YOU SHOULD HAVE:

Open availability to work any shift
Natural-born leader with a positive attitude, who is able to teach, willing to learn and take direction
Detail-oriented and proactive with an ability to prioritize and deliver results on delegated responsibilities
Excellent communication and organization skills
Able to excel in a high pressure environment always using good judgment and strong decision making skills
Strong understanding of restaurant financials; proficient in Microsoft Word and Excel
Knowledge of health and safety guidelines; Holder of the Food Handler certificate

Job Type: Full-time

Pay: $75,000.00 per year

Benefits: