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Project Manager (Continuous Improvement)

Quest Diagnostics • Full-time • Chantilly, Virginia, United States • 2d ago

Category Corporate

Location Chantilly, Virginia

Job function Information Technology

Job family Project Management

Shift Day

Employee type Regular Full-Time

Work mode Hybrid

This position will lead a variety of medium projects and teams to apply Continuous Improvement (CI) principles and tools to ensure Quest Diagnostics is efficient and effective in the delivery of its services, solutions, and processes while improving customer and employee satisfaction. This position will also be responsible for coaching others to learn and apply CI principles and tools to their daily work.

This is an Onsite Position

Grade: 49

Leads projects and working teams to effectively initiate, plan, execute, monitor, and close projects
- Leads projects
  - Leads projects through issues, roadblocks, and problems
  - Acts as a change agent to drive teams toward success
  - Guides team members to perform through issues and constraints
- Owns projects
  - Owns the timeline, budget, resource constraints, and deliverables/results
  - Shifts between the big picture and the small-but-crucial details
  - Is prepared to roll up their sleeves and work through detailed issues
- Manages projects
  - Ensures all appropriate tools are completed and used effectively (e.g., charter, Gantt chart, status updates)
- Communicates
  - Actively communicates with project sponsors and stakeholders
  - Establishes regular points of communication
  - Manages sponsor and stakeholders expectations
- Delivers the expected results
  - Performs root cause analysis on project shortfalls and takes corrective action as necessary
Applies project management tools and techniques, as well as other CI principles and tools, toward a variety of large, and likely inter-related, projects
Coaches other employees on the use of various tools, concepts and practices foundational to CI in order for Quest Diagnostics employees to build self-sufficiency, sustainability and scalability
Participates in Communities of Practice
Leads CI training classes
Documents business processes
Completes required continued learning

Required Work Experience:

Min 1-3 years of Project Management experience

Physical and Mental Requirements:

The normal performance of duties may require lifting and carrying objects
Frequent walking and/or standing.

Knowledge:

Demonstrated experience leading Continuous Improvement projects from initiation to completion (4 to 6 years experience)
Demonstrated experience facilitating discussions or workshops
Demonstrated ability to develop strong relationships with others
Demonstrated experience leading changes
Demonstrated ability to influence business leaders
Demonstrated data analysis skills
Some experience in continuous improvement (Six Sigma)
Some experience with process management
Basic knowledge of VOC tools
General knowledge of Hoshin and breakthrough planning

Skills:

Problem solving skills
Effective written and verbal communication skills across multiple formats: formal presentations, meetings, conference calls, e-mails, and memos
Ability to handle multiple projects simultaneously
Skilled in Microsoft Word, Excel, PowerPoint, and Project
Interpersonal skills
Decision making skills
Planning and organization skills
Negotiation skills
Results-oriented
Creative
Persistent
Composed
Able to learn new concepts rapidly
Able to work independently with little supervision

EDUCATION
Bachelor’s Degree(Required)

LICENSECERTIFICATIONS
Formal training in project management or continuous improvement methodologies (e.g., Six Sigma, Total Quality Management, Lean, Theory of Constraints)

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.