University Event Scheduling Assistant (FWS) (Student)

American University • Part-time • Washington, District of Columbia, United States • $17 / hour • 1m ago

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about

American University

Department:

University Event Scheduling

Time Type:

Part time

FLSA Status:

Non-Exempt

Job Description:

Summary:

University Event Scheduling is seeking a friendly, detail-oriented student to join our team! This part-time position offers hands-on experience with event scheduling systems and campus operations. As a student scheduling assistant, you will help process and manage space reservations through the EMS scheduling system, respond to emails and phone calls from event organizers, and support a variety of operational and database maintenance tasks.

Responsibilities:

Provide front-line office coverage, including answering the main phone line, responding to general inquiries, and welcoming walk-in guests.
Review and process space requests in the EMS scheduling system, paying strict attention to University space policies and scheduling restrictions.
Communicate with clients via email and phone about questions or concerns related to their event requests, offering alternatives and coordinating with campus schedulers as needed.
Assist with managing user access and data updates in EMS.

Position Type/Expected Hours of Work:

Part-Time.
15 hours per week.

Salary Range:

$17.95 per hour.

Required Education and Experience:

Strong organizational skills, attention to detail, and commitment to producing quality work.
Excellent customer service and communication skills.
Interest and ability to work with technology and process large amounts of information.
Professionalism and the ability to work independently and collaboratively.

Preferred Education and Experience:

Federal work study eligibility.
Preference for candidates who can commit to at least one full academic year (excluding summers); a two-year commitment is preferred.

Other Details

This position is available only to enrolled American University students.
Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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https://www.american.edu/hr/
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American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.