Data Center Technician, Junior (Junior IT Specialist)

ActioNet • Full-time • Washington, District of Columbia, United States • $50k - $57k / year • 1w ago

Data Center Technician, Junior (Junior IT Specialist)

Location: Washington, D.C.
Clearance Requirement: U.S. Citizenship with eligibility for High Public Trust

As a Junior Data Center Technician, you will assist in maintaining Treasury’s critical IT infrastructure. This role involves performing equipment checks, routine maintenance, and inventory management while supporting senior technicians in deployments and troubleshooting. You will help ensure smooth data center operations by following established procedures and contributing to incident resolution.

Salary Range: $50k-57K

Duties and Responsibilities

Perform scheduled system checks, monitor equipment, and assist with hardware maintenance.
Support incident response activities under the direction of senior team members.
Assist with infrastructure backup, recovery, and patching tasks.
Maintain accurate documentation of maintenance activities and incident logs.
Participate in a 24x7 support rotation, including weekends and holidays.

Basic Qualifications (Required)

U.S. Citizenship and eligibility for High Public Trust clearance.
1–8+ years of relevant IT or data center experience.
Proficiency in troubleshooting Windows OS, Microsoft Office Suite, and standard enterprise tools.
Experience with ITSM platforms such as ServiceNow.
Strong customer service and communication skills.

Preferred Qualifications

CompTIA A+, Network+, or Security+ certification.
ServiceNow or other ITSM platform experience.
Federal IT or large-scale enterprise infrastructure support experience.
ITIL Foundation certification or equivalent training.

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. With 25+ years of stellar past performance, ActioNet is the premier Trusted Innogrator!

Core Capabilities:

Advanced and Managed IT Services
Agile Software Development
DevSecOps
Cybersecurity
Health IT
C4ISR & SIGINT
Data Center Engineering & Operations
Engineering & Installation

Why ActioNet?

At ActioNet, our Passion for Quality is at the heart of everything we do:

Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters.
Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence.
Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation.

ActioNet is proud to be named a Top Workplace for the eleventh year in a row (2014 - 2024). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.

What's in It For You?

As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference?

ActioNet is an equal-opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Full-Time Employees are eligible to participate in our ActioNet’s Benefits Program:

Medical Insurance
Vision Insurance
Dental Insurance
Life and AD&D Insurance
401(k) Savings Plan
Education and Professional Training
Flexible Spending Accounts (FSA)
Employee Referral and Merit Recognition Programs
Employee Assistance and Identity Theft Protection
Paid Holidays: 11 per year
Paid Time Off (PTO)
Disability Insurance

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