General Clerk IV

Prince George's County, MD Government • Full-time • Lanham, MD, US • $34.89k - $53.16k / year • 3m ago

Nature and Variety of Work

Come join our team!

Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.

The Prince George’s County Office of Central Services is currently seeking qualified applicants to fill a General Clerk IV (General Clerk 4A), grade A12, in the Fleet Supply Services Division.

About the Position

This is a senior level advanced clerical work. Incumbent in this class is responsible for performing more complex and advanced clerical assignments. Responsibilities include providing accurate data entry, maintaining records, preparing reports, and supporting daily shop operations. Work involves interaction with internal County agencies, municipalities, vendors, and the general public. Work is performed independently under the general supervision of a designated supervisor and is evaluated in terms of quality, quantity, completeness and accuracy. Incumbents may be required to work rotating shifts.

About the Agency

The Office of Central Services is a multifaceted agency of the Prince George’s County Government providing government-wide, mission critical support services in the areas of facilities operations and management, building design & construction, real estate services, fleet management, and general services. We make government operations operate better for the government.

Examples of Work

Greets and assists office visitors with a professional and courteous demeanor; answers inquires concerning Fleet programs and services and refers more complex questions to appropriate staff
Reviews, edits, and enters data into Fleet automated systems such as Microsoft SharePoint, Fleet Management database, fuel management database, and other County-approved software
Compiles and reviews statistical and operational data; prepares reports for use by Fleet Management and County agencies
Receives service requests, tow requests, and work orders; ensures requests are properly logged, documented, and routed for response
Generates and closes work orders in Fleet Management system, ensuring accurate charges, documentation, and compliance with Fleet procedures
Assists Garage Managers by monitoring, tracking, and assigning work orders to Equipment Mechanics; checks for outstanding recalls via Original Equipment Manufacturer (OEM) websites and updates related work orders
Coordinates with OEM dealers and vendors on vehicle pickups, warranty repairs, and service scheduling
Maintains accurate records of Fleet vehicle inventory and fuel operations, coordinates with the Fleet Management Division’s Fuel Manager, regarding fuel site needs
Develops and maintains organized logs, records, and filing systems for reports, projects, and correspondence
Sorts, opens, and distributes mail, reports, and related materials; maintains office supplies and ensures work area cleanliness
Answers and records telephone inquiries and complaints, providing information or escalating as appropriate
Utilizes Microsoft Excel, Word, and Outlook to prepare correspondence, compile data, and generate reports for County and municipal customers
Willingly and cooperatively performs tasks and duties which may not be specifically listed in the class specification or position description, but which are within the general occupational category and responsibility level typically associated with the employee’s class for work.

Qualifications

Must have experience at the General Clerk III level equal to the length of the probationary period

Six (6) months of experience performing diverse clerical tasks
One (1) year of education above the high school level which includes coursework in computer data entry, secretarial subjects or business administration

Any equivalent combination of relevant education, training and experience may also be accepted

Preferred Qualifications:

Good knowledge of applicable office procedures and recordkeeping practices
Good knowledge of computerized information systems including Fleet Management systems, SharePoint, and other Microsoft Office Suites
Ability to community effectively both orally and in writing
Ability to act independently, exercise sound judgment, and recognize when matters must be referred to their direct supervisor or division leadership
Ability to compile, review, and analyze written and numeric data for accuracy and completeness
Ability to understand and follow oral and written instructions
Ability to establish and maintain effective working relationships with County staff, vendors, and the public

EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION

Additional Information

Job Location:

1400 McCormick Drive, Largo MD 20774

Conditions of Employment: Upon selection, the candidate must:

Meet all training and performance standards and demonstrate proficiency as required by the agency.
Wear and use agency protective apparel and equipment in the performance of their assigned duties, if applicable.
Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings, where applicable.
Must demonstrate knowledge of office procedures and clerical system
Must be proficient in computerized information systems and data entry
Be willing to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.

ONLY ONLINE APPLICATIONS WILL BE ACCEPTED

Eligibility to Work:Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/E-Verify.

INTERNAL APPLICANTS: If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.

Prince George's County Government is an Equal Opportunity/Affirmative Action EmployerCommitted to Diversity and Inclusion in the Workplace

General Plan Information:

The Prince George’s County benefits plan year is from January 1 to December 31.

A spouse (to include a same sex spouse) can be added to the health benefit plans. A marriage certificate and social security number is required to add a spouse.

Children under the age of 26 are eligible for coverage under the health benefit plans. This includes stepchildren and children of the same-sex spouse. A birth certificate(s) and social security number(s) is required to add a child(ren). If you are only adding the stepchildren or child(ren) of a same-sex spouse, you will need to submit a marriage certificate. You will also need to submit the birth certificate of the child(ren) and your spouse must be listed as a parent.

The premiums for health benefits are deducted on a pre-tax basis with the exception of Long-Term Disability, Extra Life Insurance and Voluntary Benefits (Short-Term Disability, Whole Life Insurance, Critical Illness, Accident Insurance, Cancer Indemnity, Hospital Indemnity Protection, Accident Indemnity Plan, Supplemental Dental and Group Legal Services).

New employees must enroll in the County’s health benefit plans within thirty (30) days of the hire date.

The effective date of the health benefits coverage is the beginning of the month following a waiting period of forty-five (45) days from the date of hire.

After enrolling in the County’s benefit plans, employees may only make changes to the plans either during the open enrollment period, which occurs annually (usually each October), and/or during the year, due to a family status change (i.e., marriage, births, divorce and adoption).

Employee Benefits

Prince George’s County is proud to offer employees an attractive and comprehensive benefits program, including the following:

Medical/Prescription/Dental/Vision Insurance Coverage (part time employees are eligible for medical insurance if they work 15 + hours, per week)
Group Term Life Insurance
Long & Short-Term Disability
Flexible Spending Accounts
- Dependent Care Assistance Program
- Health Care Flexible Spending Account
Paid Leave (Annual, Personal, & Sick)
13 Paid Holidays
Retirement Benefits
- Defined Benefit Pension Plan
  - Employer Contribution Rate-11.71%
- Supplemental Pension Plan
  - Employee Contribution Rate (Pre-Tax)-3.48%
- 457(b)
- 403(b)
Employee Discounts
Employee Assistance Program
Voluntary Benefits
- Critical Illness
- Whole Life Insurance
- Accident Insurance
- Legal Services