Senior Sales Associate and Member Relations Specialist

Club Pilates • Full-time • Crofton, Maryland, United States • $18 - $20 / hour • 1d ago

Be a part of the growing boutique fitness industry and join our Studio Team! Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment!

Born in San Diego in 2007, Club Pilates has expanded across the nation, bringing Pilates to hundreds of thousands of people. We serve up over eight million workouts each year to our dedicated members…and we’re just getting started.

Pure to Joseph Pilates’ original Reformer-based Contrology Method, but modernized with group practice and expanded state-of-the-art equipment, Club Pilates offers high-quality, life-changing training at a surprisingly affordable price.

We believe that Pilates is the path to a fuller, more satisfying physical existence. We believe that being in control of your body helps you to be in control of your life. And best of all, we believe that you can start anytime.

POSITION: Our growing studio in Crofton is looking for a full-time Senior Sales Associate to work with the team and General Manager on new membership sales by contacting potential clients and booking them into free classes, confirming attendance for classes, and partaking in the day to day operations of the studio. The Senior Sales Associate also assists with retaining current members. The right candidate is comfortable contacting leads on the phone and face to face and providing great customer service to existing members.

COMPENSATION & PERKS:

Full-Time (~36-40 hours per week)
Hourly Pay
Monthly bonuses based on sales and performance
Employer Subsidized Employee Health Insurance; fully paid vision, dental, LTD and life insurance
Eligible for 401K with employer matching after 1 year of employment
Free Pilates classes and store discounts
Opportunities for growth and management positions with other studios in the area

REQUIREMENTS:

Must have at least 2 years experience in membership based sales
Must be able to work the following schedule: Mix of Day/Evening shifts during the week; weekend morning/day shift availability
Fitness and/or health and wellness industry experience preferred
Able to make speak clearly and confidently to clients and colleagues
Knowledge and regular use of Social Media i.e., Facebook, Instagram,
Ability to multi-task and stay organized
Excellent sales, communication, and customer service skills required
Sales goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training
Must have proficient computer skills and ability to learn and use the studio software system in alignment with corporate policies
Ability to stand or sit for up to 8 hours throughout the workday
Must be able to work under pressure and multi-task

RESPONSIBILITIES:

Learn and follow the sales process of lead generation, follow up, and close by contacting prospects via phone calls, text messages and emails
Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
Present available services to current or prospective members
Engage with current members on selling retail products and promoting Pilates classes
Ensure the facilities and equipment are clean and maintained, including daily deep cleanings of the studio
Other duties as assigned

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Vision insurance

Application Question(s):

Are you able to work a flexible schedule on weekdays, and have weekend morning-afternoon availability?

Experience:

Sales: 2 years (Required)
Customer service: 2 years (Required)
membership sales: 2 years (Required)

Work Location: In person

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