The Maintenance Assistant, under the direction of the Maintenance Manager, is responsible for general maintenance, repairs in apartments and buildings, and responding to service requests of residents.
- Handle multiple residential service requests daily.
- Responding to resident requests for maintenance and service within the areas of HVAC, electrical, plumbing and appliance repair by troubleshooting the problem and taking appropriate action to repair and/or restore service within the quality and time standards established by the organization; escalates problem to supervisor or outside contractor as necessary.
- Participating in all maintenance projects.
- Prepare vacant units for market ready status through turn-over repairs and improvements.
- Preventive maintenance repair on all systems at the property.
- Performing general repair of property grounds, apartments, and building exteriors.
- Demonstrating customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.
- EPA/CFC Type I & II certifications preferred - Must obtain within 180 days from date of hire.
- Some basic knowledge of appliance, electrical, and plumbing repair.
- Valid Driver’s License and must live within 30 minutes of the property.
- Outstanding customer service and focus on providing residents with timely and accurate responses.
- Must be responsible for taking calls for after hour’s emergency maintenance; including nights and weekends on a rotational basis.
- Must have personal/reliable transportation to get to work in order to respond to on-call emergencies as they occur.
- Must carry a cell phone as required for on-call maintenance.
- Ability to use a computer.
- Good English communication skills, both verbal and written.
- Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities.
Job Type: Full-time
Pay: $21.00 - $22.15 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
