ALUMNI COORDINATOR (Administrative Officer III)

State of Maryland - Department of Service and Civic Innovation - B • Full-time • Annapolis, MD, US • 3m ago

Introduction

This is a Skilled Services, merit position with State of Maryland Full benefits.

Agency Mission

Whether they're preparing our state for climate change, tutoring our students, or caring for the sick, young people should have the option to perform important service today and build a foundation for our shared future. This is the first effort of its kind in the nation, and Maryland will lead the way.

– Governor Wes Moore

Announcing the Service Year Option The Department of Service and Civic Innovation was established by the Serving Every Region Through Vocational Exploration (SERVE) Act of 2023 with the purpose of promoting service and volunteerism in the state of Maryland. The SERVE Act also launched two new exciting service pathways for eligible youth and adults, in addition to existing volunteer and service opportunities available through the Governor's Office on Service and Volunteerism.

DSCI is building a driven team dedicated to service as a method for connection and growth. The collaborative, high-performing culture allows us to achieve ambitious goals together. DSCI offers a flexible work schedule, part-time, telework, and a competitive salary. There is parking near our office in downtown Annapolis, Maryland

GRADE

LOCATION OF POSITION

45 Calvert Street

Annapolis, MD 21401

Main Purpose of Job

The Alumni Coordinator works with the Alumni Manager to lead the planning and implementation of a robust alumni program to build, strengthen, mobilize, and support a growing alumni network of individuals who have participated in DSCI programs, including Maryland Corps/Service Year Option and 30+ years of AmeriCorps alumni across the State of Maryland. This leader will develop and implement strategies to cultivate lifelong engagement, foster leadership development, promote continued civic participation, and connect alumni with one another and with meaningful opportunities in the public, nonprofit, and private sectors. This position assists with the development of strategy and execution of programs for thousands of alumni across the state. The incumbent will be responsible for assisting with all aspects of the alumni work.

POSITION DUTIES

This position’s role includes, but is not limited to:

Design and manage systems, tools, and resources to support alumni, including a centralized database offering access to scholarships, internships, and employment opportunities.
Create and maintain a comprehensive alumni communication network to facilitate social, professional, and educational engagement through events focused on networking, volunteering, and career development.
Collaborate with the Data and Innovation team to lead alumni surveying efforts, including meeting statutory requirements for regular data collection and using insights to inform programmatic decisions.
Develop and deliver regular reports on alumni status, engagement, and achievements.
Design and implement short- and long-term strategies for statewide alumni engagement, fostering inclusive and sustained participation.
Establish programmatic goals, performance metrics, and accountability standards to ensure alignment with DSCI’s mission and strategic priorities.
Lead the communication and tracking processes for alumni seeking career and educational resources, ensuring timely and effective support.

The incumbent must have exceptional written and verbal communication skills, with the ability to convey complex information clearly and professionally.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years of administrative staff or professional work.

Notes:

Candidates may substitute 30 college credit hours from an accredited college or university for each year up to two years of the required experience.

Candidates may substitute the possession of a Bachelor's degree from a college or university for the required experience.

Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included the regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Applicants must Include clear and specific information on your application regarding your qualifications.

At least 1 year of proficiency in Smartsheet, Microsoft Excel, Google Workspace, Slack and/or Build Within platforms.
At least 1 year of experience in recruiting, coordinating, and managing guest speakers for weekly webinars on topics relevant to alumni interests and professional development.
At least 1 year of experience in organizing statewide service events to foster alumni engagement and community involvement

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

BARGAINING UNIT STATUS

This position is covered under a bargaining unit.

BENEFITS

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may email the completed application, supplemental questionnaire and other materials (if applicable) to the email address below before the filing deadline. You must include the following information on at least one of the pages you submit:

1. First and Last Name

2. Recruitment Number (located at the top of the bulletin)

3. The last four digits of your SS#

If you have questions or concerns regarding this recruitment, please email DSCI.HR@maryland.gov at the Department of Service and Civic Innovation, Human Resources Office. Incomplete applications and/or resumes in lieu of application will not be accepted.

If you are having difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management (DBM),Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. Bilingual applicants are encouraged to apply for all recruitments.

TTY Users: call via Maryland Relay

DSCI values the experience gained by Veterans while serving our country and welcome them to apply.