OFFICE SERVICES CLERK (STATEWIDE)

State of Maryland - DPSCS DPP West Region • Full-time • Annapolis, MD, US • $40.37k - $61.91k / year • 1w ago

Introduction

If you are looking for an exciting career with great benefits, pension, generous leave, competitive salary, and the opportunity for advancement and professional growth, apply to join the DPSCS team today!

The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with nearly 12,000 employees and a budget of more than $1 billion. In order to fulfill our mission of promoting safety, we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release.

As a member of the DPSCS team, you can have a fulfilling career, while also enjoying a wide range of benefits such as medical and dental coverage, paid time off (i.e. vacation, sick leave), becoming vested in the State pension, supplemental retirement options, and even joining the Maryland State Employees Credit Union.

GRADE

LOCATION OF POSITION

Anne Arundel County

251 Rowe Blvd

Annapolis, MD 21401

Anne Arundel County

7500 Ritchie Hwy

Glen Burnie, MD 21061

Prince George’s County

4990 Rhode Island Ave

Hyattsville, MD 20781

Worcester County

424 W Market Street

Snow Hill, MD 21863

Howard County

3451 Courthouse Drive

Ellicott City, MD 21043

POSITION DUTIES

The main purpose of this position is to interview probationers and parolees in order to prepare accurate and complete initial intake records and initiate offender case files.

Interviews offenders in order to gather necessary information reviews rules and conditions, answers questions, and provides reporting instructions to appropriate agent/office assignment.
Inputs accurate and complete data in OBSCIS II / DDAIS informational systems in order to open offender cases in a timely fashion.
Generates an official case file in order to assist agent in initiating community supervision by accurately completing all requisite forms and documents.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of experience performing clerical duties.

Notes:

1. Candidates may substitute 30 credit hours of education at an accredited college or university for one year of the required experience.

2. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administrative classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Professional experience answering a multi-line telephone.

Professional experience providing customer service via written and oral communication.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.

CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS

· Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date)

Annual Leave - ten (10) days of accumulated annual leave per year

· Sick Leave - fifteen (15) days of accumulated sick leave per year
· Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child
· Holidays - State employees also celebrate at least twelve (12) holidays per year

Pension - State employees earn credit towards a retirement pension

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application, supplemental questionnaire, and required documents may be emailed to Brittney.Liles1@maryland.gov. Paper application materials must be received in our office by the closing date for the recruitment. Only additional materials that are requested will be accepted for this recruitment.

If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.

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