Be a part of the exiting HOTWORX fitness revolution! Our infrared fitness studio brings amazing fitness and health benefits to you and the community we serve.
Sales associates are responsible for selling memberships, selling retail products, providing superior customer service, driving traffic into the studio, continually increasing the membership base and focusing on the retention of current members.
This position is expected to work to 4 pm to 8 pm M-Th, Saturdays 11 am to 4 pm and some Sundays (daytime).
Responsibilities:
- Membership sales.
- Retail sales
- Giving tours of the studio to interested and new members.
- Assisting in member's purchase of HOTWORX merchandise.
- Maintaining HOTWORX® customer service standards at all times and monitor results using customer satisfaction surveys to acquire direct feedback to make enhancements.
- Always striving for only 5-star online ratings for Yelp, Facebook, Google and other listing sites! 5 stars happen when the studio maintains a culture of supreme customer service and hospitality.
- Consistently maintaining a professional appearance by adhering to the HOTWORX® Uniform Policy & Code of Conduct. While on the clock or attending any official studio functions, all staff must wear officially branded tops with official name badges at a minimum.
- Contacting leads by phone and text.
- Attending the HOTWORX table at weekend events such as the Bethesda Farmer's Market on one Sunday per month.
- Following general cleaning and maintenance checklists and guides as assigned by management.
- Completing all daily open/closing procedures and checklists for each shift.
- Assisting the Manager in creating in-house activities and social events.
- Assisting the Manager in social media engagement posts, promotions and on-going ad campaigns by providing insight on results, ideas and more to increase traffic and promote online engagement.
Experience:
- Previous experience in a sales role, preferably in fitness industry
- Strong communication and interpersonal skills
- Excellent customer service skills
- Ability to work in a fast-paced environment
- Basic computer skills
- Creating social media on Facebook and Instagram
We offer:
- Competitive compensation package including attractive commissions and bonuses that will drive your compensation up, based on your performance and the studio's performance.
- Training and development programs to enhance your skills
- Employee discounts on products
If you are a motivated individual with a passion for sales and customer service, we would love to hear from you. Apply now to join our A-team as a Sales Associate!
Job Type: Part-time
Pay: $19.00 - $23.00 per hour
Benefits:
- Employee discount
- Paid time off
Application Question(s):
- Are you able to work the evening shift M-Th 4pm to 8pm and Saturdays 9am to 4pm?
- Are you excited about selling memberships and merchandise and earning bonuses and commissions?
- We don't require you to be a trainer or fitness instructor. What excites you about being in a fitness and wellness environment?
Work Location: In person
