Are you passionate about making a difference in people's lives? Do you thrive in a dynamic role where compassion, coordination, and client advocacy come together? If so, Premium Care USA wants YOU on our team as a Care Specialist!
Why You’ll Love This Role:
As a Care Specialist, you will be at the heart of our client care operations—ensuring seamless coordination, advocating for clients, and supporting caregivers to deliver top-notch service. Plus, you'll step in as a Personal Care Aide when needed, ensuring no client goes without care while we find the right permanent caregiver. Your ability to adapt and support in every situation makes you an invaluable part of our mission!
What You’ll Do:
- Care Coordination – Match caregivers to clients, oversee care plans, and ensure top-quality service.
- Client Advocacy – Be a voice for our clients, helping them access the resources they need.
- Caregiver Support – Guide and supervise caregivers to maintain excellence in care.
- Compliance and Documentation – Keep accurate records and ensure all care follows regulations.
- Resource Coordination – Connect clients with community services for a fuller, healthier life.
- Hands-On Support – Step in as a Personal Care Aide when necessary, making sure no client is left without assistance.
What We’re Looking For:
✔ A compassionate, detail-oriented professional with strong organizational skills.
✔ A problem-solver who can think on their feet and handle challenges with grace.
✔ Someone who thrives in a fast-paced environment and values teamwork.
✔ Experience in care coordination, social work, healthcare, or a related field is a plus!
Why Join Premium Care USA?
- Competitive Pay and Benefits
- A Supportive and Collaborative Team
- Opportunities for Growth and Development
- The Reward of Changing Lives Every Day
Minimum Job Requirements:
- Authorization to work in the United States
- Personal Care Aide Certification (we can train and certify for free!) or unexpired Certified Nurse Aide license
- Valid, unexpired driver’s license
- Must have own vehicle with appropriate auto insurance coverage
- Negative PPD test or negative chest X-ray if PPD was positive
- Unexpired CPR certificate or higher
Physical Requirements:
- Sits long hours in an office.
- Must be able to read a computer screen for extended periods of time.
- Must be able to enter data into a computer system.
- Learn new tasks, focus on details, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, ability to communicate with coworkers and clients, ability to complete tasks in situations that have a speed or productivity quota.
- Must be able to communicate clearly in English both verbally and in writing.
- Must be able to handle and negotiate conflict and other stressful situations, including shifting priorities and crisis management.
- Must be able to interact positively with caregivers, clients and their family members on a regular basis.
- Must be able to drive a car and commute to various Premium Care USA locations on a regular basis or as needed to carry out the functions of this role.
- Must be able to lift 25 pounds.
A criminal background check will be conducted once a conditional job offer is given.
Job Type: Full-time, Non-Exempt/Hourly
Schedule:
- 40 hours/week
- Regular shift: 8am-4pm and PRN (as needed)
- Monday to Friday (may include weekends as needed)
Compensation:
- Starts at $23.00/hour
- Generous salary and benefits package including daily paid breaks and paid lunch hour.
Benefits:
- 401(k)
- Financial planning services
- Free parking
- Health insurance (medical, dental, vision)
- Mileage reimbursement if personal vehicle was used
- On-site fitness center
- Opportunities for advancement
- Paid orientation/training
- Paid sick time
- Paid time off (personal/vacation leave)
- Professional development assistance
- Wellness program
Primary work setting:
- In-person (office)
- This is an in-office position during the hours of 8AM and 4PM or longer if necessary. This is not a remote or hybrid position.
Ability to commute:
- Central Maryland and contiguous areas
If you feel you are the right candidate for the job, please reply to this post with your CV/resumé and a member of our leadership team will give you a call as soon as possible. Please make sure you meet ALL the minimum requirements before you apply. This is for immediate consideration. DO NOT CALL the office directly to inquire about this position.
It is the policy of Premium Care USA (PCUSA) to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PCUSA will provide reasonable accommodation for qualified individuals with disabilities.
For more info: www.premiumcareusa.com. Celebrating 10 years and beyond!
If you're ready to make a meaningful impact and be part of a team that truly cares, we’d love to hear from you! Apply today and start your journey with Premium Care USA! Apply Now!
Job Type: Full-time
Pay: From $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
